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IBM Tivoli Change and Configuration Management Database 1.1 Implementation
 
 
 
 
ibm certified training   this course works with savings passes
 
code. TM110   length. 5 days
type. Instructor-Led   partner. IBM
price.
$3,250  
 
 
IBM Tivoli Change and Configuration Management Database (CCMDB) discovers and federates Information Technology (IT) information spread across the enterprise, including details about servers, storage devices, networks, middleware, applications and data. Learn the information necessary to successfully implement the CCMDB in a customer environment.

This course covers IBM Tivoli CCMDB Version 1.
 
course schedule  
 
There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links below.
   
Request course date Request on site training
 
who can benefit
  
 
This is an intermediate level course for IT administrators, configuration librarians, configuration managers, change managers, and process managers who implement product.
 
prerequisites
  
 
You should complete:

DB2 SQL Workshop (CF120)
DB2 Universal Database Administration Workshop for UNIX (CF211) or
DB2 Universal Database Administration Workshop for Windows (CF231)
IBM WebSphere Portal Version 5.1 Installation, Deployment, and Administration (PW331)
You should also complete:
IBM WebSphere Portal Version 5 Fundamentals - SW741
SW741 is available free of charge at: http://www.ibm.com/developerworks/websphere/library/tutorials/dl/sw741/
You should understand:
LDAP administration
DB2 administration
WebSphere administration


 
skills gained
  
 

Describe the CCMDB
Install and configure the CCMDB
Mapping Lightweight Directory Access Protocol (LDAP) users to IBM Tivoli Storage Manager (ITSM) roles
Gather data, perform discoveries and populate the CCMDB
Manage configuration items (CI) life cycle
Manage Requests for Change (RFC) life cycle
Manage processes with process templates
Manage activities with activity templates
Manage planned change life cycle
Describe process integration points
Troubleshoot and maintain the CCMBD


 
ibm education advantage program eligibility:
  
 

Yes - IBM Education Pack - online account




 
course content details  
 


  Course Topics

Overview of CCMDB
Product architecture and infrastructure
Roles and security of the CCMDB
Configuring the CCMDB
Data gathering - creating and populating the a baseline CCMDB
Overview of discovery library adapters
Overview of integration modules
Controlling CIs
Reporting on CIs
RFCs
RFC types and extended attributes
Planned changes
Forward schedule of change
Custom views and searches
Reporting on RFCs
Process templates
Activity templates
Integration with service desk tools
Troubleshooting, problem resolution, and maintenance





 
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