This five-day course is designed for individuals responsible for the administration of the Avaya Aura Communication Manager (CM) on Release 7.0. This course consists of a combination of interactive instructor lectures followed by practical lab exercises on the Avaya Aura CM Release 7.0.
Skills Gained
- Role of Communication Manager (CM) in the Avaya Aura Core
- Communication Manager Architecture
- Role of System Manager in administering Communication Manager
- Role of alternative administration interfaces such as Avaya Site Administration (ASA)
- Purpose of the Communication Manager Dial Plan
- Purpose of CM Feature Access Codes (FAC)
- CM Station and User Administration
- CM group features such as Hunt Groups and Pick up groups
- CM Call Treatment options such as Call Coverage and Call Forward
Who Can Benefit
Individuals responsible for the administration of Communication Manager and programming CM through the System Manager interface on Release 7.0