Avaya Aur Call Center Elite features are used to accomplish call routing and vectoring solutions for various business objectives. Through hands-on labs, you will learn to administer a call center using the Avaya Aura Communication Manager.
Call center components, concepts, and terms
Perform an initial call center configuration
Administer a dial plan, feature-related system parameters, hunt groups, agents, announcements, and music sources
Avaya Aura Call Center Elite features of Avaya Aura Communication Manager
Create and test call vectors
Avaya's call center applications used with Avaya Aura Call Center Elite
Who Can Benefit
Avaya associates, customers, channel partners, and business partners with installation and implementation responsibilities on the Avaya Elite platform.
1. Avaya Aura Hardware
2. Call Center
3. Setting Up an Initial Call Center Configuration
https://www.exitcertified.com/it-training/avaya/contact-center/-aura-elite-implementation-configuration-18701-detail.html0392Avaya Aura® Call Center Elite Implementation and Configuration (5C00091)https://assets.exitcertified.com/assets/CourseImages/5be2be7c03/AdobeStock_182298104__FitMaxWzEwMDAsMTAwMF0.jpg3195.00USDInStock/Training/Avaya/Contact CenterAvaya Aur Call Center Elite features are used to accomplish call routing and vectoring solutions for various business...3195.00AvayaClassroom2012-09-10T12:57:15+00:00USD