BigFix Operator Fundamentals v10

BigFix combines endpoint and security management into a single solution that enables users to see and manage fixed, mobile, physical and virtual endpoints on more than 90 different operating system...

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$2,850 USD GSA  $2,440.81
Course Code U5BFX15G
Duration 3 days
Available Formats Classroom, Virtual
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BigFix combines endpoint and security management into a single solution that enables users to see and manage fixed, mobile, physical and virtual endpoints on more than 90 different operating system versions. In addition to ensuring that all of a company’s systems are patched and secure, BigFix automates time-intensive tasks across complex networks, queries endpoints in real-time for the presence of malicious files, allows for quick software installations, performs advanced automation, and allows for simple remote control with just a few clicks. This course will present knowledge to help BigFix administrators and operators develop the foundation knowledge they need to successfully leverage BigFix in their managed environments.

Skills Gained

  • Gain a basic understanding of the BigFix portfolio and architecture
  • Learn to use and configure the operator Console
  • Explore and learn to use the BigFix Web User Interface
  • Learn about Fixlets, Tasks, and Baselines and when to use them
  • Learn about Roles and Users
  • Explore Patch Content
  • Create and deploy patches manually and through automation by using policies
  • Explore and create Web Reports


Students should know basic Microsoft Windows

Course Details

Course Outline


  • Welcome to the BigFix Family!
  • What can BigFix do for you?
  • Identifying the BigFix suite components.
  • A modular approach to meeting your operational requirements.
  • Let's take a look at the latest and greatest features of BigFix.


  • How BigFix works under the covers.
  • Message flow - Discovering the flow of how action directives make it to endpoints and back to the BigFix server.

Console Operation

  • Let’s discover the console!
  • Workflow – Get your work done with the BigFix Console
  • Optimizing your BigFix Console experience

Web User Interface

  • What is the Web UI?
  • Navigating the Web UI
  • Discovering the Apps menu
  • How do I find patches in the Web UI?
  • Let’s deploy some patches!
  • Looking for something? Let’s learn about Query
  • Headaches keeping up with patches? Let’s automate with policies!

Day 2

Content & Sites

  • What is content?
  • What are Fixlets, Tasks and Baselines and when should I use them?
  • Take Action!
  • Discovering Analyses and Properties
  • How to use custom computer properties to unleash the power of BigFix
  • Get organized with Content Sites!
  • Learn how to secure your BigFix Environment using Roles and Users
  • Minimize administrative overhead using Computer Groups!


  • Structure of a Patch in BigFix
  • Patch-specific Features and how to use them
  • Where do patches come from?
  • Are patches for all operating systems created equal?
  • Patch Process: Is there a method to the madness?
  • How are patches deployed?
  • Customizing deployments to fit any situation

Day 3

  • To Deploy or not to deploy: Superseded Fixlets
  • Blacklisting: Hiding undesirable content
  • Whitelisting: Showing only what you want them to see
  • Automating deployments using execution parameters
  • Configuring and deploying non-Windows patches
  • Set and Forget: WebUI Patch Policies
  • Patch Sequencing across multiple endpoints
  • Troubleshooting

Everything You Need to Know About Web Reports

  • Configure and use web reporting
  • How to access the Web Reports Interface
  • List and generate existing reports
  • Explore and Filter Data
  • Create Custom Reports
  • Export Report Data
  • Schedule Reports to be automatically generated and mailed
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