Effective User Acceptance Testing

  • Tuition USD $695
  • Reviews star_rate star_rate star_rate star_rate star_half 839 Ratings
  • Course Code PUAT
  • Duration 2 days
  • Available Formats Classroom, Virtual

Whether you are building software systems for others, or someone is building them for you, it is imperative that the software does what the end users need it to do. While the requirements are intended to say precisely what is needed, software can comply with every letter of the documented requirements and still be inappropriate for use in the real world. User Acceptance Testing (also known as UAT) prevents these unhappy surprises by ensuring that people have real knowledge of how the software will be used evaluate it against the actual business needs before it is ever deployed. This course will guide you in making UAT truly effective on your projects. It will identify the people who should be involved, the things those people should be doing, and when and how those activities should be done. If you are a member of a development team, this course will help you to make the best possible use of UAT in your development projects. If you are a Customer or End User, it will equip you to be an effective User Acceptance Tester.

Who Can Benefit

  • End Users - To equip you to perform Acceptance Testing
  • Customers - To enable you to formalize your acceptance of software systems
  • Product Owners on Agile teams - To fortify your Sprint Reviews
  • Project Managers - To enable you to make the best use of UAT in your projects
  • Business Analysts - To prepare you to plan for and collaborate with UAT
  • Software Testers - To enable you to participate in and support UAT

Course Details

I. What UAT Is and Is Not

We will begin by describing how UAT differs from other software testing and how it fits into various software development lifecycles (including Waterfall and Agile). Along the way, we'll define a variety of key terms and identify the players.

II. Understanding the Business Need

Business Need has many dimensions from correct computations to ease of use. We will explore each of those dimensions so you can ensure that your UAT addresses each of them in an appropriate way.

III. What Could Go Wrong?

Of all the things we could test, which should we focus on? We will apply Risk-Based testing to focus our UAT where it will be most valuable.

IV. "U" is for User

Effective UAT includes testing from the standpoint of all of the users (both active and passive ones). We will discuss ways to identify all of the users and ensure that their viewpoints are included in our UAT.

V. Incremental UAT

UAT is usually the final gate before deployment, but any problems found at that point in the project can be costly and time-consuming to correct. So we will introduce an incremental approach to UAT that can be integrated into any software development lifecycle (even Waterfall). This incremental approach enables you to identify issues earlier (when they are easier to fix), and reduces the likelihood of unpleasant surprises at the project's end.

VI. Preparing Test Data

Good tests require appropriate test data. We will discuss how to identify and prepare test data that will enable good Acceptance Testing. Along the way we will discuss the limitations, dangers and (in some cases) illegality of using production data for testing, and we will look at options for addressing those issues.

VII. The Acceptance Test Plan

As the old adage says, "Fail to plan; plan to fail." The plans for UAT will be different from those for other testing activities. We will provide guidance for UAT plans, including how to find the "sweet spot" of providing enough guidance to ensure effective and repeatable tests, while enabling the testers to exercise the system as they will use it after it is deployed.

VIII. Performing UAT

Testing is more than just using a computer. We will provide guidance for how Acceptance Testers should operate while performing UAT. We will discuss following UAT plans as well as going beyond them to explore how the system works. We will also discuss evaluating test results, reporting issues and raising questions.

IX. "A" is For Acceptance

We will finish with a discussion of deciding if the system is acceptable or not. We will explore this both from each tester's perspective, and for UAT as a whole. Along the way, we will talk about "minor" defects, unresolved issues, and what it means for the system to be "good enough" in a particular context.

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

This was my second course through ExitCertified, and it continues to be a great way to learn and advance my career!

Ken is a great AWS Architecting instructor. He know's AWS products very well.

The course material and instructor were very good. easy to follow, lab was setup nicely and was able to complete most of the lab material.
The Koretex App is absolute garbage and very cumbersome to use on a tablet/ipad. A PDF file would be 100 times better than that atrocious app.
As a recommendation this class should be 5 days instead of 4 as some chapters had to be rushed.

No comment because there's no interaction with ExitCertified . So nothing that I don't like

Tech Data provided good learning experience when it comes to materials, laboratory and instructor deployed on the course that i enrolled in. Help me increase my DB2 knowledge and definitely a career advancement.

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  • Nov 16, 2020 Nov 17, 2020 (2 days)
    Location
    Virtual
    Language
    English
    Time
    12:00PM 4:30PM EST
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  • Dec 7, 2020 Dec 8, 2020 (2 days)
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  • Feb 19, 2021 Feb 20, 2021 (2 days)
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  • Jun 21, 2021 Jun 22, 2021 (2 days)
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  • Aug 10, 2021 Aug 11, 2021 (2 days)
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    Virtual
    Language
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    Time
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  • Oct 5, 2021 Oct 6, 2021 (2 days)
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    Time
    12:00 PM 4:30 PM EDT
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  • Dec 7, 2021 Dec 8, 2021 (2 days)
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    Language
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