Process Modeling Using BPMN

Most business and technical stakeholders (from sponsors, customers, and end users to business analysts, project managers, designers/architects, testers, support, and so on) are vividly aware that, in...

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$1,295 USD
Course Code PM-BPMN
Duration 2 days
Available Formats Classroom, Virtual
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Most business and technical stakeholders (from sponsors, customers, and end users to business analysts, project managers, designers/architects, testers, support, and so on) are vividly aware that, in order to come up with good solutions, we need to be able to describe, understand, and communicate our organizations' business processes, end-to-end and top-to-bottom. Yet, despite decades of flowcharting-talk and uncounted number of Visio diagrams, we are still struggling with this challenge. Without doubt, this is a major contributor to projects that fail to deliver (e.g. cancelled, over schedule and/or budget, products of poor quality or that include either only a fraction of the required functionality or functionality that nobody ever uses). In the last couple of years, more and more organizations have adopted a new standard: Business Process Model and Notation (BPMN). By now, a de-facto standard for business process modeling, BPMN enables bridging the communication gap between business and technical people by providing an effective, efficient, and flexible way to capture, model, analyze, and design business processes, in a way that is easily understood by all interested parties.

Skills Gained

  • Bridge the communication gap between business and IT, by modeling processes that can be easily understood and communicated by all stakeholders
  • Enable process collaboration and accountability, by modeling processes at levels of abstraction/details most appropriate to each stakeholder's perspective
  • Create high-level (whole-picture) models that describe an organization's end-to-end processes
  • Design and optimize processes, by progressively elaborating high-level models (Descriptive level) into hierarchical and more detailed process models (Analytical level)
  • Capture/design complex process-events interactions
  • Capture/design processes that separate and integrate process activities and complex business rule definitions
  • Streamline process and requirements documentation by using the same notation and syntax to capture processes at all stages of the SDLC
  • Enhance knowledge management (creating, sharing, training, reuse, etc.) by eliminating the need to duplicate and/or translate process definitions
  • Increase productivity by enabling process engineers to elaborate Analytical models into Executable models (rather than starting from scratch each time)
  • Reduce analysis paralysis, by allowing teams and business/process analysts to focus on relevant aspects of the process (through hierarchical modeling and sub-process expansion, while maintaining overall process consistency/integrity)
  • Enable scope management and prioritization, by allowing process models that are selectively elaborated (based on which aspects of the process are more important)
  • Facilitate adoption/customization of BPM/BPMN/BPMS tools
  • Enable process simulations to validate and optimize business processes (e.g. process & cycle times, costs, resource utilization, etc.)

Who Can Benefit

  • Business Analysts
  • Business customers/end users
  • Product Owners, Project Managers, End users
  • Testers
  • Anybody interested to understand, capture, analyze, design, and/or optimize processes
  • Process Analysts
  • Process Owners
  • Process Engineers

Course Details

Intro & Core Concepts

  • Models and modeling goals
  • Processes/process types
  • Process modeling
  • BPMN in Context: BPM & BPMS
  • Historical background
  • Comparison with alternative modeling methods

BPMN Notation & Element Types

  • BPMN Standard: Notation/symbols, Syntax, and Semantics
  • Modeling levels/palettes: Descriptive, Analytical, Execution
  • Work-performing elements: Processes, Activities (Tasks/Sub-Tasks)
  • Work-routing elements: Sequence & Message Flow, Gateways
  • Work-partitioning elements: Pools & Lanes
  • Events
  • Data Objects
  • Artifacts

Descriptive Models (Level 1 Palette)

  • Purpose & target audience
  • Core elements
  • Method and style
  • Examples

Analytical Models (Level 2 Palette)

  • Purpose & target audience
  • Additional elements
  • Method and style
  • Examples

BPMN Practices

  • Common pitfalls & how to avoid them
  • Best practices

Process Analysis & Design, using BPMN

  • BPMN Syntax Validation
  • BPMN Method & Style Validation
  • Tokens & Workflow Patterns
  • Optimizing Processes: Analysis & Design

Advanced Topics

  • Process Simulations
  • BPMN Processes and Business Rules/Decisions
  • Event Sub-processes
  • Choreography diagrams
  • Executable models

BPM/BPMN Career, Resources

  • IIBA and Process Modeling
  • OMG Certified Expert in BPM (OCEB)
  • Other certifications
  • Resources

BPMN Tools

  • Whiteboards, Sticky-Notes, etc.
  • Diagramming tools vs. Modeling tools
  • BPMN vs. BPMS
  • Commercial & Open-source tools

Case Study & Hands-on Exercises

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