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Planning and Implementation for Consultants (CO50)

  • Tuition USD $795
  • Reviews star_rate star_rate star_rate star_rate star_half 329 Ratings
  • Course Code 8967V
  • Duration 1 day
  • Available Formats Virtual

The real value of technical consulting comes after a recommendation is accepted by a client. Through successful implementation, the client has the opportunity to realize the value of the solution defined. Often however, technical consultants are not involved in the implementation, and even when they are they have to work with and through others to help their clients achieve the desired outcomes. Without proper implementation planning, there is a high risk that the solution will not deliver the anticipated value to the client, which could negatively impact the credibility of the technical consultant and damage their relationship with the client.

This interactive workshop helps both internal and external consultants build the skills and knowledge required to ensure clients realize the value of the consultant's recommendation.

Skills Gained

  • Assess the impact your recommendations will have on people
  • Understand and deal with differing perceptions of change
  • Uncover and respond to resistance to change
  • Identify the risks associated with the transition, and plan to offset them
  • Follow a plan for transferring key information and insights to the project manager, implementation team and client

Who Can Benefit

Anyone in an internal or external consulting role

Project managers

Business analysts

IT professionals

Engineers

Other technical professionals who would like to improve the outcomes of their consulting engagements by:

  • Planning an effective hand-off to a project team
  • Minimizing implementation risk through effective planning and communication
  • Ensuring the client is prepared to support change that result from solution implementation

Prerequisites

Self-study on the Consulting Skills Portal prior to attending class.

Course Details

1. Prework: Preparation Phase

  • Complete the Leading Transformation Personal Benchmark
  • Video adVisors
  • Review the Consulting Engagement Life Cycle
  • Complete a Benchmark Assessment
  • Discussion with Your Manager / Coach

2. Introduction

  • Introduction to Course
  • Personal Learning Objectives
  • The Consulting Life Cycle
  • Your Experience with Change
  • The Change Process
  • Seven Reasons Change Fails

3. Change and the Consulting Life Cycle

  • Identifying Implementation Success Factors
  • The Role(s) of a Consultant In Implementation
  • Setting Implementation Teams Up for Success

4. Levels of Change

  • The Change Planning Process
  • Defining Change Goals
  • Assessing the Level of Change and Planning Supporting Actions
  • Identifying and Correcting Impact of Change Perception Gaps

5. The Impact of Change

  • Change Enablers and Barriers
  • Recognizing Active and Passive Resistance to Change
  • The Impact of Change Model
  • Adapting Behaviours
  • Overcoming Resistance to Change

6. The Transition

  • Working with Project Teams to Identify and Mitigate Risks
  • Transferring Knowledge

7. Connection

  • Your Personal Action Plan

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

Its really nice to have the snacks available everyday. The staff is courteous and professional.

Wow! Guaranteed to run training that is guaranteed to run! We were let down by a competitor of ExitCertified. Never again, we'll be using ExitCertified again and again.

Facilities were very clean, coffee was nice to have, snack selection was refreshing

Tommy is clear and concise. Responded and knowledgeable. I wil recommend this to all

Fantastic instructor, good overview of content and ability to answer questions

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