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ITIL4 Foundation

Course Details
Code: 222222V
Tuition (USD): $1,950.00 • Classroom (3 days)
$2,495.00 • Virtual (3 days)
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AXELOS has confirmed was the leading provider of certified ITIL training and exams in 2017 across their 1,500 global partners

This course provides IT leaders, practitioners, support staff and staff interfacing with the organizatios digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.

Classroom students will take the ITIL 4 Foundation certification exam in class on the last day. Students in live, instructor-led virtual sessions, On-Demand, and Blended Live sessions will receive a voucher to schedule their exam via webcam proctor at their convenience.

Whas our secret to exam success? Wre so confident that our ITIL Experts can get you fully prepared for certification, wll refund your money if you dot pass the exam, see our ITIL Guarantee for details.

 

Skills Gained

The course will help students to understand:

  • Key IT service management concepts
  • How ITIL guiding principles can help and organization to adopt and adapt service management
  • The 4 dimensions of service management
  • The purpose and components of the service value system
  • The activities of the service value chain and how the interconnect
  • Know the purpose of key ITIL practices
  • Preparation to sit the ITIL4 foundation examination

Who Can Benefit

Anyone seeking ITIL Foundation certification and everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, and balancing IT resources in the most effective manner. All IT professionals, IT project managers, IT managers, IT project or team members, coordinators, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, outsourcers, application developers, and other IT-related positions.

Prerequisites

Familiarity with IT terminology and IT-related work experience are recommended.

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