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Adopting DevOps in an ITIL Environment

  • Tuition USD $1,795
  • Reviews star_rate star_rate star_rate star_rate star_half 1950 Ratings
  • Course Code 6035
  • Duration 2 days
  • Available Formats Classroom

This course is intended to help clients with existing ITIL adoption that are also considering or are in early stages of adopting DevOps practices. Clients will understand the intersection of ITIL and DevOps and how to leverage both to realize their full value. Because many corporations have invested heavily in ITIL and their existing environments are based on the ITIL framework, this approach to DevOps utilizes ITIL principles.

Skills Gained

  • Define and interpret the DevOps approach practices
  • Define how DevOps and ITSM complement each other
  • Identify and distinguish which ITIL processes are considered vital in a DevOps environment
  • Define new policy areas that apply for ITSM processes in DevOps environments
  • Illustrate how to measure processes in automated DevOps environments
  • Define and distinguish the necessary culture and team structures
  • Identify and define recommended steps of preparing for automation
  • Describe considerations of approach to business integration from transition

Who Can Benefit

Business and Technical roles:  These roles may be new to the defined DevOps practices but have previous exposure to the ITIL framework.

  • IT department leaders, IT Directors, IT Managers, Program Managers, Project Managers, IT Service Managers, Service Transition Managers
  • Software and Code Developers and other technical roles associated with the DevOps practices
  • Any roles involved in IT projects managed or led via ITIL

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

This was an excellent class to get me up to speed quickly on AWS solution Architect concepts.

Loved the training format, content and the exercises. Jemma is a great Instructor.

Exit Certified, very accommodating to my schedule. I've had to reschedule a class and my rep found one that worked for me. Great Instructor! Ask for Peter Antonini

Thank you!

Excellent information and teacher for the course I took. Will recommend and use again in the future.

ExitCertified provided the participants with all the required information we needed to join the training one week in advance and ensured that we had all the required materials to make the experience as seamless as possible.

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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