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Establishing & Managing the Project Management Office

  • Tuition USD $2,295
  • Reviews star_rate star_rate star_rate star_rate star_half 4733 Ratings
  • Course Code 2814
  • Duration 3 days
  • Available Formats Classroom

In this course, you will gain the relevant knowledge and skills to establish, operate, and improve a project management office (PMO) and to work with PMO staff in a way that maximizes the value projects produce for your organization.

You will review the advantages of running a successful PMO and learn how to set up a PMO that is appropriately positioned within the organization. You will explore the various types of PMOs and the various review and auditing functions that they can perform, and you will explore why PMOs might perform below expectations and learn how to improve and revitalize PMO performance.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Skills Gained

  • The value and advantages a PMO can have for an organization
  • Steps required to establish and implement a PMO in a way that is beneficial for the organization over time
  • Trends of PMO value production and reasons for these trends
  • Techniques to revitalize and improve the performance of an existing PMO that has fallen short of delivering the intended value for the organization
  • Different views of the role of the PMO and how to define an applicable role based on the organizational environment
  • Models and ways for the PMO to define success and produce value for all stakeholders
  • Importance of periodic evaluations of projects, processes, and competency to provide an objective view of expectations and performance

Hands-On Exercises

  • Assess the Current State of Your PMO
  • Define Project Success Criteria
  • Write a PMO Charter
  • Define PMO Value
  • Develop Project Health Measurements
  • Create a PMO Recovery Plan for a Project
  • Develop a PMO Assessment
  • Reassess the Current State of Your PMO

Who Can Benefit

PMO sponsors, project sponsors, someone who has the mandate for a PMO or wants a PMO to exist, someone who runs the PMO, program managers, project managers who need to understand how they support and get support from the PMO, someone actively involved in operating or establishing a PMO

Course Details

1. PMO Overview

  • The Function of the PMO
  • The PMO and Project Success

2. Establish a PMO

  • The Steps to Establish a PMO
  • The PMO Charter
  • Barriers to Establishing a PMO
  • The PMO Value Proposition
  • PMO Revitalization

3. Project Controls, Failure, and Recovery

  • Overview of Project Control
  • Project Audits
  • Project Health and Additional Control Measures
  • Project Recovery and Termination

4. PMO Assessment

5. PMO Trends and Moving Forward

  • PMO Trends
  • Tips for Starting a PMO

6. Implementing the PMO

  • The proposal in detail
  • The governance board and prioritization management
  • Linking project progress to strategic objectives
  • How to sell the plan

7. Components of a PMO

  • Selecting the personnel
  • Setting up a workspace
  • Setting up a library
  • Establishing a project portfolio reporting mechanism

8. Determining What Services to Offer

  • Standardization
  • Training/mentoring
  • Resource management
  • The service matrix

9. Roles and Responsibilities

  • Who should be there?
  • What should they be doing?
  • What value do they bring?

10. Toward Sustainability

  • Overview - Sustaining PMO value
  • Delivery management and acceleration
  • Reducing negative human behavior
  • Managing in a multi-project environment
  • What does it take to become mature?

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

ExitCertified instructors have an average of 27 years of practical IT experience. They have also served as consultants for an average of 15 years. To stay up to date, instructors will at least spend 25 percent of their time learning new emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact Edu_customerexperience@techdata.com

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

This was a good program to get prepared for the solutions architect associate exam.

I liked the pace of the course. I like that I have more than instance to use the lab.

The platform is very intuitive and easy to navigate. Great tool for learning

it was good and very informative. Instructure covered everything in detail.

Very interactive and in-depth course that really got me ready for the industry

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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