Project Management, Leadership, and Communication

  • Tuition USD $2,395
  • Reviews star_rate star_rate star_rate star_rate star_half 1131 Ratings
  • Course Code 2658
  • Duration 3 days
  • Available Formats Virtual, Classroom

Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a variety of roles.

The skills you'll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict and practice ethical principles during the entire project management process.

With the aid of the hands-on case study exercises, you'll learn to create a motivating team atmosphere and ultimately manage your project successfully.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment

Beginning on March 5th, 2018, students will receive their course materials through a link in their MyGK account.  This is a BYOD course.  Students can download their course materials and view them on a tablet/iPad or a PC/Mac.

Skills Gained

  • Manage stakeholders and teams
  • Assess and apply leadership styles
  • Improve communication
  • Enhance influence and power bases
  • Motivate team members
  • Lead effective project teams
  • Coach team members
  • Practice change management
  • Manage individual and team conflict
  • Practice ethical project management
  • Create a Leadership Development Plan

Case Study

This course features an evolving case study that puts you in charge of a large, international project. You'll manage a team of over 300 members working in four countries as you execute multiple tasks, including:

  • Influencing key stakeholders
  • Managing a dysfunctional project team
  • Creating a motivation plan for a team with morale problems
  • Introducing a major change to a project team
  • Conducting a negotiation between a project manager and customer around scope creep
  • Dealing with an ethical situation

Who Can Benefit

Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and program managers.

Prerequisites

Project Management Fundamentals or IT Project Management

Course Details

1. Introduction to Project Leadership

  • What Is Project Management?
  • Role of Project Manager as Organizational Leader
  • Begin Developing Leadership Development Plan
  • The Triple Constraint
  • Leadership Skills
  • Stakeholders

2. Leadership and Management

  • Leadership vs. Management
  • Leadership Orientation
  • Management Styles
  • Three Functions of Management
  • Trait Theory
  • Fiedler's Contingency Model
  • The Leaders Window

3. Interpersonal Communication

  • The Communication Loop
  • Filters and Barriers
  • The Interpersonal Gap
  • Active Listening

4. Influence

  • Influences on a Project Manager
  • Influence Styles
  • Power and the Project Manager

5. Motivation

  • Motivation Theories
  • Motivating Under-Performing Team Members
  • Rewards and Behavior
  • Creating a Motivation Plan
  • Vroom's Expectancy Theory

6. Effective Teams

  • Team Roles
  • Stages of Project Team Development
    • Forming
    • Storming
    • Norming
    • Performing
    • Deforming
  • Team Process and Functional Teams
  • Coaching Team Members

7. Change Management

  • What is Change Management?
  • Being an Organizational Change Agent
  • Influencers of Change
  • Stages of Organizational Change
  • Strategies to Manage Change

8. Conflict

  • What is Conflict?
  • Constructive Conflict vs. Destructive Conflict
  • Conflict Reactions to Avoid
  • Conflict Resolution Techniques
  • Staying Calm in Conflict Situations
  • What is Negotiation?
  • Attitudes About Negotiation
  • Negotiation Requirements
  • Formal Project Negotiation Planning

9. Ethics and Leadership

  • Ethics and Values
  • Personal and Business Ethics
  • Project Management Institute Code of Ethics and Professional Conduct

Hands-On Exercises

  • Leadership Self-Assessment
  • Leadership Style Analysis
  • Active Listening Role Play
  • Deter Influence Style Preference
  • Complete Power Base Profile
  • Morale Problem Case Study
  • Conflict Resolution
  • Negotiation Role Play
  • Conflict Resolution Case Study
  • Create Leadership Development Plan

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

It is very good and very simple instructions. almost to much hand holding.

Excellent course. Ruben Lopez is an outstanding instructor. Learned tons of information. Would recommend ExitCertified to anyone!

Great personnel and facility. I just should have been told i was the only person physically in thr class, and that there was an option to attend the class remotely.

Lab infraestructure is very suitable and works pretty good help to understand better the concepts exposed during the training.

Fantastic instructor, good overview of content and ability to answer questions

6 options available

undo
  • Nov 2, 2020 Nov 4, 2020 (3 days)
    Location
    Virtual
    Language
    English
    Time
    08:30 16:30 EST
    Enroll
    Enroll
  • Nov 23, 2020 Nov 25, 2020 (3 days)
    Location
    Virtual
    Language
    English
    Time
    08:30 16:30 EST
    Enroll
    Enroll
  • Dec 7, 2020 Dec 9, 2020 (3 days)
    Location
    Virtual
    Language
    English
    Time
    08:30 16:30 EST
    Enroll
    Enroll
  • Dec 14, 2020 Dec 16, 2020 (3 days)
    Location
    Virtual
    Language
    English
    Time
    08:30 16:30 EST
    Enroll
    Enroll
  • Dec 21, 2020 Dec 23, 2020 (3 days)
    Location
    Virtual
    Language
    English
    Time
    08:30 16:30 EST
    Enroll
    Enroll
  • Jan 18, 2021 Jan 20, 2021 (3 days)
    Location
    Virtual
    Language
    English
    Time
    08:30 16:30 EST
    Enroll
    Enroll
Contact Us 1-800-803-3948
Contact Us Live Chat
FAQ Get immediate answers to our most frequently asked qestions. View FAQs arrow_forward