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Quality for Project Managers

  • Tuition USD $2,295
  • Reviews star_rate star_rate star_rate star_rate star_half 853 Ratings
  • Course Code 2808
  • Duration 4 days
  • Available Formats Virtual, Classroom

In this course, you will learn how to develop or improve the quality programs at your workplace. You will use systems thinking to plan quality into your project, prioritize requirements to meet customers' quality needs, select quality assurance and quality control activities that are tailor-fit to your project, and use quality management processes, tools, and metrics to increase the likelihood of project success. You will use a Quality Management Plan to document and structure a thoughtful approach to project quality management. You will gain insight into applying quality planning, quality assurance, and quality control to real-world projects.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

PMI is registered mark of the Project Management Institute, Inc.

Skills Gained

  • Apply systems thinking when planning quality into your project
  • Develop or improve quality programs at your workplace based on modern quality theories and approaches
  • Determine quality assurance activities for your project and how to measure them
  • Prioritize requirements to better meet customer needs and ensure quality
  • Relationship between risk and quality
  • Develop a quality management plan for your project
  • Determine the impact of quality assurance activities on the critical path
  • Select the appropriate quality assurance and quality control tools for your project
  • Plan and perform a quality audit for your project

Who Can Benefit

Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, quality assurance team members, product managers, and program managers.

Course Details

1. Quality Control and Closure Project Quality

  • What Is Quality?
  • History of Modern Quality
  • Project Quality Management

2. Planning Quality

  • The Process of Planning Quality
  • Systems Thinking in Planning Quality
  • Role of Stakeholders in Quality
  • Quality Requirements
  • Quality Planning Tools

3. Performing Quality Assurance

  • The Process of Performing Quality Assurance
  • Process Analysis Tools
  • Quality Assurance as Part of the Critical Path

4. Performing Quality Control

  • The Process of Performing Quality Control
  • Measurement and Tracking Tools
  • Problem Solving and Decision Making
  • Using Quality Assurance and Control Tools
  • Quality Control and Closure

5. Case Studies

Hands-On Exercises

  • Illustrate the Importance of Quality
  • Define Quality
  • Define the Attributes of Quality
  • Distinguish Between Quality and Grade
  • Propose a Quality Program for Your Workplace
  • Identify Quality in the Triple Constraint
  • Perform a Stakeholder Analysis
  • Identify Positive and Negative Risks for Your Project
  • Prioritize Requirements
  • Develop a Quality Management Plan
  • Determine the Impact of Quality Assurance Activities on the Critical Path
  • Select Quality Assurance Tools
  • Create a Pareto Chart
  • Draw a Cause and Effect Diagram
  • Plan and Perform a Quality Audit

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Sean Mohseni was a superb instructor. He was very knowledgeable about the material and test environment. His demeanor was kind and approachable and i would highly recommend him.

Very good platform iMVP. I did Architecting on AWS from home and the quality of the material and the labs. Very committed and experienced instructor too.

Didin't give 5 stars because I found the material was too much for 3 days. Too many new concepts, products and strategies to learn in such a little time. I'll have to check all the material and test everything again to be sure all this knowledge is not lost!

Simply great training provider that I can go for updating/acquiring my skill sets.

Attended a Power BI class in McLean with this company. The instructor (Mike Staves) was very good and attentive to the groups' learning needs. The facility was very good and the staff was more than accommodating.

It was a great class taught by Ruben. It was great the way he used his experience and use cases to communicate to the class.

2 options available

undo
  • Oct 19, 2020 Oct 22, 2020 (4 days)
    Location
    Virtual
    Language
    English
    Time
    12:00 18:00 EST
    Enroll
    Enroll
  • Nov 9, 2020 Nov 12, 2020 (4 days)
    Location
    Virtual
    Language
    English
    Time
    15:00 21:00 EST
    Enroll
    Enroll
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