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Quality for Project Managers

  • Tuition USD $2,295
  • Reviews star_rate star_rate star_rate star_rate star_half 4733 Ratings
  • Course Code 2808
  • Duration 4 days
  • Available Formats Virtual, Classroom

In this course, you will learn how to develop or improve the quality programs at your workplace. You will use systems thinking to plan quality into your project, prioritize requirements to meet customers' quality needs, select quality assurance and quality control activities that are tailor-fit to your project, and use quality management processes, tools, and metrics to increase the likelihood of project success. You will use a Quality Management Plan to document and structure a thoughtful approach to project quality management. You will gain insight into applying quality planning, quality assurance, and quality control to real-world projects.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

PMI is registered mark of the Project Management Institute, Inc.

Skills Gained

  • Apply systems thinking when planning quality into your project
  • Develop or improve quality programs at your workplace based on modern quality theories and approaches
  • Determine quality assurance activities for your project and how to measure them
  • Prioritize requirements to better meet customer needs and ensure quality
  • Relationship between risk and quality
  • Develop a quality management plan for your project
  • Determine the impact of quality assurance activities on the critical path
  • Select the appropriate quality assurance and quality control tools for your project
  • Plan and perform a quality audit for your project

Who Can Benefit

Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, quality assurance team members, product managers, and program managers.

Course Details

1. Quality Control and Closure Project Quality

  • What Is Quality?
  • History of Modern Quality
  • Project Quality Management

2. Planning Quality

  • The Process of Planning Quality
  • Systems Thinking in Planning Quality
  • Role of Stakeholders in Quality
  • Quality Requirements
  • Quality Planning Tools

3. Performing Quality Assurance

  • The Process of Performing Quality Assurance
  • Process Analysis Tools
  • Quality Assurance as Part of the Critical Path

4. Performing Quality Control

  • The Process of Performing Quality Control
  • Measurement and Tracking Tools
  • Problem Solving and Decision Making
  • Using Quality Assurance and Control Tools
  • Quality Control and Closure

5. Case Studies

Hands-On Exercises

  • Illustrate the Importance of Quality
  • Define Quality
  • Define the Attributes of Quality
  • Distinguish Between Quality and Grade
  • Propose a Quality Program for Your Workplace
  • Identify Quality in the Triple Constraint
  • Perform a Stakeholder Analysis
  • Identify Positive and Negative Risks for Your Project
  • Prioritize Requirements
  • Develop a Quality Management Plan
  • Determine the Impact of Quality Assurance Activities on the Critical Path
  • Select Quality Assurance Tools
  • Create a Pareto Chart
  • Draw a Cause and Effect Diagram
  • Plan and Perform a Quality Audit

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

ExitCertified instructors have an average of 27 years of practical IT experience. They have also served as consultants for an average of 15 years. To stay up to date, instructors will at least spend 25 percent of their time learning new emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact Edu_customerexperience@techdata.com

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

Excellent facilities, excellent staff.. and the coffee is good too! Thanks for helping to advance my career and the career of my colleagues!

It would be better if the classroom had two power point screens so the instructor could have two screens shown to the class at the same time to reduce confusion switching back and forth

This course gave me a clearer understanding of the AWS cloud architecture.

Instructor was great, course was mostly very good except for too much focus on pricing

The instructor really took his time and made sure I was able to understand the concepts.

1 options available

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  • Feb 22, 2022 Feb 25, 2022 (4 days)
    Location
    Virtual
    Language
    English
    Time
    12:00 18:00 EST
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