Placing a new system in live operation or modifying an existing one can often lead to unwanted surprises. With incompatible browsers, new tools, rapidly changing techno-logies and uncooperative web sites, the end result of your hard work can be a guessing game. This course will help you minimize the risks - whether launching a new application, or an entire web site. You will gain a thorough understanding of how to test the basic controls, content, navigability, and features of your web site or e-commerce application - in a workable, real-world environment. We also go beyond the basics and discuss the "ilities" - multiple dimensions of web quality - such as how to check compatibility, performance, scalability, robustness, usability, interoperability, and operational effectiveness.
- Establish and manage a web-based development & testing lab
- Test features, content, and navigability
- Implement software tools and techniques you can immediately integrate into your web-based systems testing
- Test in an interactive, rapidly evolving delivery framework
- Test web applications that utilize .NET, XML, HTML, J2EE, UDDI, Tibco, Apache TomCat, Websphere, Cold Fusion, SAPNetWeaver and other technologies
- Check the adequacy of security controls, minimizing vulnerabilities and threats (security)
- Test the usability of your application interfaces
- Assess the response time, throughput and availability (load performance/stress)
- Ensure systems work with all users' browsers and platforms (compatibility)
- Conduct tests to determine the user-friendliness of your web site, and significantly reduce user errors and confusion
Who Can Benefit
- System Testers
- Q&A Engineers
- Web Developers
- Software Engineers
- Systems Analysts
- Web Site Administrators
- Project Leaders
- Database Administrators
- Internet Specialists
- Web Database Developers
I. Overview of Web-Based Application Testing
Examine key system quality concepts and terms, along with testing issues and an overview of the fundamentals of Internet application and web services testing.
- A framework for testing web-based applications and services
- Web-based testing and quality issues
- Website testing approach
- Web-based application testing checklist
- Web page test script checklist
II. Basic Web Site Testing Techniques
You will learn how to analyze web applications and services and derive test scripts (that is, determine specifically what needs to be tested and how to test it). We'll discuss what testing techniques are available and how to apply them.
- Testing features and content
- Testing process flows, navigability and links
- Positive/negative and boundary value testing
- Risk-based testing
- Exploratory testing
- Common sources of errors
III. Testing in an Iterative, Rapid-Application Development World
Discover how testing fits in, learn how to test in an agile manner using validation efforts, and coordinate with other ongoing activities, such as the introduction of new features and the debugging of existing features. We'll examine how to test modifications to existing systems and review regression testing. You will learn how to address verification of fixed problems in a prompt and safe fashion while working collaboratively
- Stability and change management
- Component re-use and integration testing
- Coordinating development and testing
- Change and regression testing
- Testing changes
- Re-testing unaffected features after changes
IV. Establishing and Managing the Web-Based Test Lab
Determine what resources you need for realistic testing, how to work with the inevitable compromises and shortcomings, and how to deploy and use the resources effectively, establishing the value in a cooperative/shared laboratory setting.
- Equipment and facilities needed
- Test tools
- Test case libraries
- Test processes and support tools
- Change control—software and facilities
V. Compatibility Testing
You will learn how to check that a system is compatible with a variety of browsers, operating systems, hardware platforms and platform configurations.
- Browser, operating system and database compatibility
- Hardware and network compatibility
- Checking compliance with standards
- Consideration for Open Source, Public Domain Components
VI. Performance, Load and Stress Testing
Understanding how to avoid unpleasant performance-related surprises when a system goes live is critical. We'll show you how to avoid problems such as poor response time, low throughput, inability to handle volume and hidden bottlenecks.
- Determining what to measure
- Developing the benchmarks (test workloads)
- Load and stress testing
- Scalability testing
- Duration or endurance testing
- Performance test checklist
VII. Robustness Testing
You can avoid unpleasant robustness-related surprises when your system goes live. We'll show how to prepare for brittleness or fragility, unplanned downtime and poor availability, high error rates and a limited ability to recover from problems.
- Testing for 24/7 availability
- Identifying hazards and threats
- Error detection and recovery testing
- Simulating threats in the test environment
- Testing degraded modes of operation
- Arainy day checklist for robustness testing
- Effect of Scope Limitations on Globally Exposed Web Solutions
VIII. Usability and Interaction Testing
Is your web application easy to learn and use? Does it facilitate high productivity and limit confusion for your customers and users? Does it minimize the consequences of errors? Learn how to determine if your system is user-friendly and user-attractive.
- Demographics of the population of visitors
- What makes a web site usable
- Testing for web usability
- The system usability scale
- Design suggestions for usability
- International visitors ((Nationalization Issues))
We'll examine how to assess the architectural health and visibility of your system, how to maintain your system, and how to minimize the apparently unrelated side effects of modifications.
- What makes a web site maintainable
- Reviewing and evaluating maintainability
- Making prudent changes (without breaking other areas)
- Engineering with Sustainability - Testing with Testability... Sustainment Setting
X. Integration Testing
Understand how to test that your web site or service works correctly with other co-dependent systems and databases, and in environments which share resources (such as shared servers) across applications.
- System interfaces
- Database interaction and integration
- Testing the integration of front-ends with legacy systems
XI. Infrastructure Testing
Learn how to test supporting infrastructure integrity, the correctness of queries and updates, interfaces, and the existence of adequate data controls.
- Infrastructure testing approach
- Infrastructure integrity testing
- Infrastructure test script checklist
- Infrastructure back-up and recovery testing
- Interesting Web Supported Connections (VoIP, Connective Interplay, Webcasting,
- Web-Simulated Remote Invocation, Surveillance...do you have others?)
XII. Security Controls Testing
Confirming or denying that a web site or service has adequate security, including active penetration attempts and passive audits of controls, can be critical. We'll show you how and what to check for.
- Sources and types of security threats
- Reviewing and evaluating the security controls
- Security and controls testing checklist
- Testing code security
- Virus controls
XIII. Automated Tools for Web-Based Testing
We will discuss how test automation works, including the benefits and issues of automated testing and how testing changes with automation.
- Functions of automated test tools and what to acquire
- Why automate testing?
- Assessing readiness for test automation
- Automated test tool disadvantages
- Resource impact of automation
- Hypertext link checkers
- Load or stress testing tools
- Compatibility checking tools
- Network monitoring tools and services
XIV. Monitoring Service Levels in Live Operation
Learn how to monitor whether your system is meeting its SLAs (service level agreements) in live operation. Find out how to track user satisfaction and take corrective actions as needed.
- Measuring and response time, throughput and availability
- Monitoring resource utilization
- Evaluation user satisfaction