When does class start/end?
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
Cisco Finesse Basics Basic Finesse Customization Gadgets The REST API Troubleshooting Skills Gained Those wanting to customize the Agent and Supervisor desktop out of the box solution IT support...
Read MoreCisco Finesse Basics Basic Finesse Customization Gadgets The REST API Troubleshooting
Those wanting to customize the Agent and Supervisor desktop out of the box solution IT support staff that need to be able to troubleshoot the Finesse Server and interfaces Administrators that want to use the basic tools to customi
Basic familiarity with Contact Centers.
This 3-day course is a hands on experience that covers Cisco Finesse for both UCCX and UCCE. The installation and configuration of Cisco Finesse will be covered and many hands-on labs will demonstrate how to customize the desktop for agents and superv
Save up to $250-$2500 Use Promo Code: SurfBoard
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