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CSR12 Update: CSR12 New Features and Updates for Security, Conferencing and Collaboration Edge

This advanced 5-day technology bridge course looks at a number of aspects of a Collaboration Solution Release 12 (CSR12) deployment based on the CSR12 Preferred Architecture and current best...

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$3,850 USD GSA  $3,297.23
Course Code CSR-12-U
Duration 5 days
Available Formats Classroom
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This advanced 5-day technology bridge course looks at a number of aspects of a Collaboration Solution Release 12 (CSR12) deployment based on the CSR12 Preferred Architecture and current best practices. The course covers a number of major topics:

  • Important Cisco Unified Communications Manager v12 Updates
  • Upgrading to 12.0
  • Securing a CSR 12.0 deployment
  • Conferencing in a CSR 12.0 deployment
  • Collaboration Edge for CSR12.0
  • Spark Hybrid

Skills Gained

  • Understand the Cisco CSR v12 preferred architecture
  • Understand important new Cisco Unified Communications Manager v12 features
  • Describe DNS deployment considerations and implement internal and external DNS
  • Describe and deploy certificates to secure communications between internal servers and through Expressway
  • Implement secure communications between devices using TLS and SRTP
  • Implement a scalable and resilient server CMS deployment
  • Enable video for Ad Hoc and MeetMe conferences with Desktop sharing for Jabber clients conferencing with Desktop sharing for Jabber clients
  • Deploy call bridge groups to host video conferences for different regions in the regional data centers
  • Enable video conferencing using fixed numeric addresses for calling into spaces from any internal or external endpoint
  • Enable video conferencing using SIP URI addresses for calling into conferences from our Jabber clients and for B2B
  • Enable access to video conferences through a Web Browser and using the Cisco Meeting App with content sharing and chat
  • Understand Cisco Expressway Call Handling: Zones, Search Rules and Pattern Matching
  • Implement a dial plan design for deploying multiple services on Expressway
  • Build open and closed video federations
  • Deploy MRA with single and multiple domains
  • Implement Unified Edge for CMS
  • Describe Spark Expressway implementation requirements
  • Use Expressway to connect the Cisco Cloud and On-premises deployments

Who Can Benefit

  • Support and Deployment Engineers
  • Administrators who need to understand new Cisco Collaboration System Release 12.0 features


A very good understanding of Cisco Unified Communications Manager previous release.

Course Details

Outline: CSR12 Update: CSR12 New Features and Updates for Security, Conferencing and Collaboration Edge (CSR12U)

Course Introduction

  • Overview
  • Course Goal and Objectives
  • Course Flow Lab 0: Understanding the Fast Lane Remote Lab Interface

Module 1: Cisco Collaboration Solution Release 12 Update

Lesson 1: Cisco Collaboration Architecture Evolution Overview

  • Collaboration Infrastructure Evolution
  • Cisco Cloud Solutions
  • Cisco CSR 12 Conferencing and Recording Solutions
  • Cisco CSR 12 Collaboration Edge Implementation
  • Cisco CSR 12 IM & Presence and Jabber 12
  • Cisco CSR 12 Hybrid Services
  • Cisco CSR 12 Compliance and Security

Lesson 2: Cisco Collaboration Release 12 Deployment Considerations

  • Upgrade to Cisco CSR 12 Preferred Architecture Simplified Sizing
  • DNS Considerations
  • Collaboration Edge Multiservice Deployment
  • Apple Push Notifications
  • Upgrading to CSR 12
  • Deprecated Endpoints
  • EM Login with Directory Numbers
  • IPv6
  • Licensing Enhancements: Smart Licensing

Lesson 3: Internal and External DNS Configuration for CSR1

  • Server Naming Considerations
  • DNS SRV Records
  • DNS for Collaboration Edge Considerations
  • Cisco SRV Records for Business to Business
  • Cisco Jabber and Mobile and Remote Access Service Discovery
  • Cisco SRV Records for the Cisco Cloud
  • Troubleshoot DNS SRV Entries

Lab 1: Server Naming and DNS Configuration

Lesson 4: Cisco IM&P and Jabber 12 New Features

  • Centralized IM&P Cluster
  • Jabber Fast Login/ Offline Login and OAuth
  • Jabber Multi-Line
  • Blocking feature for External DB
  • Jabber Phone only mode with contacts

Lab 2: Jabber 12 Multiline Configuration and Jabber Phone Only with Contacts

Module 2: Certificates and Security

Lesson 1: Cryptographic Essentials

  • Cryptographic Services
  • Symmetric and Asymmetric Encryption
  • Shared Key Exchange
  • Message Integrity
  • Hash-Based Message Authentication Codes
  • Digital Signatures
  • Certificates
  • CSR 12: Compliance and Security Requirements

Lesson 2: PKI and Cisco Collaboration

  • Public Key Infrastructure and Key Exchange
  • Public/Private Keys
  • Certificates and Certificate Authorities
  • Kinds of Certificate Authorities
  • Public CA Certificate Options

Lesson 3: Working with Certificates in a Cisco Collaboration Environment

  • Certificate Encodings and Extensions
  • Certificate Chains and Bundles
  • Trust Stores
  • Cisco UC Manager, Cisco Unity Connection and IM&Presence
  • Inventory Certificates
  • Regenerate Self-Signed Certificates
  • Generate Certificate Signing Requests
  • Multiserver Certificate Signing Requests
  • Cisco Expressway
  • Inventory Certificates
  • Generate Certificate Signing Requests
  • Upload Certificates
  • Cisco Meeting Server
  • Certificate Requirements
  • Generate Certificate Signing Requests
  • Deploy Certificates

Lab 3: Certificate Deployment

Lesson 4: Securing a Cisco Collaboration Environment

  • Modes for Endpoint Security
  • ITLs and CTLs in CUCM 12.0
  • Security by Default
  • Authenticating Endpoint Images and Configuration Files
  • Trust Verification Service
  • Mixed-Mode and CAPF Enrollment
  • Secure SIP Trunks
  • TLS and MTSL
  • Phone Security Profiles
  • TLS 1.2 Only

Lab 4: Security – Securing On-Premises Communications

Module 3: Cisco Conferencing Solutions for CSR 12

Lesson 1: Cisco Meeting Server Overview

  • Cisco Meeting Server
  • Conferencing in Cisco Collaboration
  • Cisco Meeting Server Solution

Lesson 2: Cisco Meeting Server Architecture

  • Cisco Meeting Server Components
  • Cisco Meeting Server Deployment Models
  • Scalable and Resilient Deployments
  • Certificate and DNS Requirements
  • Cisco Meeting Server Integration with CUCM
  • Cisco Meeting Server Licensing

Lesson 3: Cisco Meeting Server Deployment and Configuration

  • APIs on the Cisco Meeting Server
  • VM Deployment
  • Initial Configuration and Certificate Deployment using the CLI
  • Database and XMPPP Cluster configuration using the CLI
  • Call Bridge Cluster Configuration using the Web Admin GUI
  • Configuring Multiple Web Bridges
  • Configure Load Balancing with Call Bridge Group using the API

Lab 5: CMS Initial Configuration

Lesson 4: Users and Spaces and Conferences

  • Configure Cisco Meeting Server Spaces
  • Active Directory Integration
  • User Configuration on Cisco Meeting Server
  • Unified CM Ad-hoc Escalation with CUCM
  • CMS Cluster and Unified CM Dial Plan for Distributed Conferencing

Lab 6: Exploring Meeting Server Resilient and Scalable Deployments

Lesson 5: Cisco Meeting Server Advanced Features

  • Scheduling with TMS
  • CMS as a Recording Server
  • CMS as a Streaming Server
  • Active Control
  • Cisco Meeting Management
  • Expressway Unified Edge

Module 4: Collaboration Edge Deployment

Lesson 1: Describing Cisco Expressway Series Deployment Options

  • Cisco VCS and Expressway Series Overview
  • Cisco VCS and Expressway Series Deployment Options
  • Cisco Expressway Series Platforms, Licenses, and Features
  • Cisco VCS and Cisco Expressway Feature Comparison
  • Unsupported Expressway Features and Limitations
  • Cisco Expressway Clustering
  • Cisco Expressway Series Initial Configuration

Lesson 2: Cisco Expressway Call Handling Review

  • Cisco Expressway Call Handling Basic Concepts
  • Cisco Expressway Zones
  • Cisco Expressway Connectivity
  • Links, Pipes and Bandwidth Management
  • Call Routing
  • Pattern Matching
  • Transforms and Search Rules
  • TLS and Certificate Checking
  • Media Encryption and B2BUAs
  • Configuration of Secure Expressway Zones and Trunks to CUCM

Lesson 3: Business to Business Communications in a Multiservice Deployment

  • Open vs. Closed Video Federations
  • Cisco Unified Communications Manager and Cisco Expressway Interconnection
  • Multiservice Expressway Deployment
  • Traversal Zones for Business to Business Communication
  • DNS and Default Zones for Business to Business Communication
  • Dial Plan for Closed Video Federations
  • Security for Closed Video Federations
  • Dial Plan for Open Video Federations
  • Security for Open Video Federations

Lab 7: Deploy Nonsecure Open Video Federation Lab 8: Deploy Secure Closed Video Federation

Lesson 4: Implementing Unified Communications Mobile and Remote Access with Multiple Domains in a Multiservice Deployment

  • Unified Communications Mobile and Remote Access Overview
  • Unified Communications Mobile and Remote Access Components
  • Unified Communications Mobile and Remote Access Operations
  • Unified Communications Mobile and Remote Access Configuration Procedure

Lab 9: Implementing Mobile and Remote Access via Cisco Expressway with Single Domain and with Multiple Domains

Lesson 5: CMS with Unified Edge

  • CMS with Unified Edge

Lab 10: CMS with Unified Edge

Module 5: Spark Hybrid Services

Lesson 1: Cisco Spark Hybrid Services

  • Cisco Spark Overview
  • Cisco Spark Hybrid Services
  • Cisco Spark Hybrid Services Connectors
  • CSR 12: Hybrid Connector Co-residency on Expressway

Lesson 2: Cisco Spark Hybrid Services

  • CSR 12: Spark RD
  • CSR 12: Spark CTI to UCM (Spark Control of CUCM Registered Endpoints)
  • CSR 12: Hybrid Media Services Phase 2 (Hybrid Media Services for SIP Calls into Cloud Meetings)
  • CSR 12: Jabber-Spark IM&P Interop
  • Deploying Cisco Spark Hybrid Services

Lab 11: Spark Hybrid Services