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Building Cisco Service Provider Next-Generation Networks, Part 1

The Building Cisco Service Provider Next-Generation Networks, Part 1 (SPNGN1) v1.2 is a course that provides network engineers and technicians with the basic knowledge and skills necessary to support...

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$3,895 USD GSA  $3,335.77
Course Code SPNGN1-v1-2
Duration 5 days
Available Formats Classroom
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The Building Cisco Service Provider Next-Generation Networks, Part 1 (SPNGN1) v1.2 is a course that provides network engineers and technicians with the basic knowledge and skills necessary to support a service provider network.

The course provides knowledge of the major components of a network and helps learners to understand how service provider networks function. The course introduces IP Next-Generation Network (IP NGN) architecture that helps service providers to build modern, scalable and reliable networks.

The course also includes classroom activities with remote labs that are useful to gain practical skills on deploying Cisco IOS, IOS XE and IOS XR features to operate and support a service provider network.

Skills Gained

  • Describe IP fundamentals that are important to build IP networks, host-to-host communication, and network components and functions
  • Describe basic LAN switching and configure and verify basic LAN switch functions
  • Describe routing concepts and discuss considerations when implementing routing on a network
  • Describe the characteristics, functions, and components of a service provider WAN network
  • Describe network management concepts and discuss considerations when implementing network management tools and features on the network

Who Can Benefit

  • This course is intended primarily for network administrators, network engineers, network managers, and systems engineers who would like to to understand how service provider networks function.
  • This course is intended for network designers and project managers. The course is also recommended to all individuals preparing for CCNA SP certification.


  • Basic computer literacy
  • Basic Microsoft Windows navigation skills
  • Basic Internet usage skills

Course Details

Module 1: IP Fundamentals

Lesson 1: Defining Functions of Networking

  • Network Definition
  • Common Physical Components of a Network
  • Interpreting a Network Diagram
  • Network Benefits
  • Cisco Hierarchical Model
  • Cisco IP NGN Model
  • Cisco IP NGN User Applications
  • Impact of User Applications on the Network
  • Cisco IP NGN Infrastructure
  • Characteristics of a Network
  • Physical and Logical Topology
  • Bus Topology
  • Single-Ring and Dual-Ring Topology
  • Star and Extended-Star Topology
  • Full-Mesh and Partial-Mesh Topology
  • Types of Physical Connections

Lesson 2: Introducing TCP/IP Layers and the OSI Reference Model

  • OSI Reference Model
  • Layers of the OSI Model
  • TCP/IP Stack
  • TCP/IP Stack versus the OSI Model
  • Protocol Data Units
  • Data Encapsulation
  • Data De-Encapsulation
  • Encapsulation and De-Encapsulation Across a Network
  • Layer 2 Address: MAC
  • Internet Protocol
  • IPv4 Header Format
  • IPv6 Header Format
  • IPv4 and IPv6 Header Comparison
  • IPv4 Address Representation
  • IPv4 Address Structure
  • IPv6 Address Representation
  • IPv6 Address Structure
  • Mapping an IP Address to a MAC Address
  • ARP Table
  • ICMP in the IPv6 Neighbor Discovery
  • Host-to-Host Communication
  • Host-Based Tools: ping
  • Host-Based Tools: arp
  • Host-Based Tools: tracert

Lesson 3: IP Addressing Overview

  • Types of IPv4 Addresses
  • Reserved IPv4 Address
  • Private and Public IPv4 Addresses
  • IPv6 Address Formats and Types
  • Link-Local IPv6 Unicast Addresses
  • Global IPv6 Unicast Addresses
  • Unique Local IPv6 Unicast Addresses
  • Special-Purpose IPv6 Unicast Addresses
  • Multicast IPv6 Addresses
  • Anycast IPv6 Addresses
  • Assigning IPv6 Global Unicast Addresses
  • Stateless IPv6 Autoconfiguration
  • Dynamic Host Configuration Protocol for IPv6
  • Internet Control Message Protocol
  • ICMP Types
  • Verifying the IP Address of a Host
  • The ipconfig Command
  • Domain Name System
  • DNS-Supported Objects
  • DNS Lookups
  • DNS Tree Structure

Lesson 4: Explaining IP Addressing and Subnets

  • Subnets
  • Subnet Masks
  • End-System Subnet Mask Operations
  • Default Gateways
  • How Routers Use Subnet Masks
  • Applying the Subnet Address Scheme
  • IP Address Plans
  • Procedure for Implementing Subnets
  • Example of Determining Subnet Addresses
  • Example of Applying a Subnet Mask for a Class C Address
  • Example of Applying a Subnet Mask for a Class B Address
  • Example of Applying a Subnet Mask for a Class A Address
  • Introduction to VLSM
  • Example of VLSM

Lesson 5: Describing the TCP/IP Transport Layer

  • Transport Layer
  • Reliable versus Best-Effort Comparison
  • UDP Characteristics
  • UDP Header
  • TCP Characteristics
  • TCP Header
  • TCP/IP Application Layer Overview
  • Interaction with Network and Application Layers
  • TCP Three-Way Handshake
  • TCP Connection Teardown
  • TCP Flow Control
  • TCP Sequence and Acknowledgment Numbers
  • TCP Windowing

Module 2: Basic LAN Switching

Lesson 1: Understanding Ethernet

  • LAN Definition
  • LAN Components
  • LAN Functions
  • LAN Sizes
  • Ethernet Evolution
  • LAN Standards
  • Carrier Sense Multiple Access with Collision Detection
  • Ethernet Frame
  • Ethernet MAC Address Notations

Lesson 2: Connecting to an Ethernet LAN

  • Ethernet on Layer 1
  • Network Interface Card
  • Ethernet Media
  • Copper Ethernet
  • Copper Ethernet Media Requirements
  • RJ-45 Connector
  • Straight-Through Ethernet Cables
  • Crossover Ethernet Cables
  • Straight-Through versus Crossover Cables
  • Ethernet Fiber Connection
  • Fiber-Optic Materials
  • Fiber Types
  • Optical Transmitters
  • Fiber Connector Types
  • Fiber Connector Maintenance
  • Dense Wavelength-Division Multiplexing

Lesson 3: Using Switched LAN Technology

  • Ethernet Limitations
  • Extending Ethernet LAN Segments
  • Collision Domains and Broadcast Domains
  • Switches and Bridges
  • Ethernet Bridges
  • Ethernet Switches
  • Features of Modern Ethernet Switches
  • Switching Operation
  • Modern LANs

Lesson 4: Operating a Cisco Switch

  • Cisco IOS Software Features
  • Configuring Network Devices
  • External Configuration Sources
  • Router or Switch Internal Components
  • Cisco IOS Command Line
  • Cisco IOS EXEC Modes
  • CLI Help Facilities
  • CLI Error Messages
  • Enhanced Editing Commands
  • Command History
  • show version Command
  • show flash Command
  • Cisco IOS Configuration
  • Viewing an IOS Configuration
  • Loading an IOS Configuration
  • Device Configurations Files
  • Cisco IOS copy Command
  • Saving and Backing up the Configuration
  • The Device Startup Process
  • Detailed Power-on Boot Sequence
  • Locating Cisco IOS Image Files
  • Configuration Register Value
  • Initial Bootup Output from a Switch
  • Initial Configuration Using Setup
  • Configuring Device Identification
  • Configuring Domain Name
  • Configuring the Switch Management IP Address
  • Configuring the Switch Default Gateway

Lesson 5: Performing Switched Network Optimizations

  • Duplex Overview
  • Media Rates
  • Setting Duplex and Speed Options
  • Verifying Duplex and Speed Options
  • Cisco ME Series Port Types
  • Configuring the Port Type in Cisco ME Series Switches
  • Network Redundancy and Loops
  • Redundant Switched Topology Issues
  • Spanning Tree Protocol
  • Spanning-Tree Standards
  • Comparison of Spanning-Tree Protocols
  • Spanning-Tree Operation
  • Root Bridge Selection
  • Root Port Election
  • Spanning-Tree Port States
  • Rapid Spanning Tree Protocols
  • Default Spanning Tree Configuration
  • Configuring Rapid PVST+ on Cisco ME Switches
  • Verifying Rapid PVST+ on Cisco ME Switches
  • Unidirectional Link Detection Protocol
  • EtherChannel Overview
  • Configuring EtherChannel
  • Verifying EtherChannel
  • Flex Links Overview
  • Configuring Flex Links
  • Verifying Flex Links

Lesson 6: Troubleshooting Switch Issues

  • Layered Troubleshooting
  • Copper Media Issues
  • Fiber Media Issues
  • show interfaces Command
  • Excessive Noise
  • Excessive Collisions
  • Port Issues
  • Duplex-Related Issues
  • Speed-Related Issues
  • Configuration Issues

Module 3: Basic IP Routing

Lesson 1: Exploring the Functions of Routing

  • Cisco IP NGN Infrastructure Layer
  • Router Basics
  • Router Characteristics
  • Router Functions
  • Path Determination
  • Routing Tables
  • Types of Routes
  • Routing Metrics
  • Administrative Distance
  • Routing Methods
  • Route Summarization

Lesson 2: Introducing Cisco IOS XR Software

  • Cisco IOS Versions
  • Cisco IOS XR Architecture
  • Cisco IOS XR Process Restart
  • Cisco IOS XR CLI Access
  • CLI Prompt Syntax
  • Access and Login
  • Command Modes
  • Command Mode Examples
  • Cisco IOS XR Configuration
  • Command-Line Editing
  • Configuration Editing
  • Committing a Configuration
  • Configuration Management
  • Configuration Session Management

Lesson 3: Implementing Basic Routing

  • Routing Operations
  • Comparing Static and Dynamic Routes
  • Static Route Configuration
  • Default Route Configuration
  • Routing Protocols
  • Autonomous Systems
  • Classes of IGP Routing Protocols
  • Maintaining Routing Information
  • Converged Routing Table
  • Counting to Infinity
  • Routing Loops
  • Solution to Routing Loops: Split Horizon
  • Solution to Routing Loops: Route Poisoning and Poison Reverse
  • Solution to Routing Loops: Hold-Down Timers
  • Triggered Updates
  • Example of Eliminating Routing Loops
  • Routing Information Protocol
  • RIP Comparison
  • Configuring RIP
  • Verifying RIP
  • Configuring RIPng
  • Virtual Routing and Forwarding

Lesson 4: Implementing EIGRP

  • EIGRP Introduction
  • EIGRP Tables
  • EIGRP Path Calculation
  • EIGRP Metric
  • Configuring EIGRP
  • Verifying EIGRP
  • EIGRP Autosummarization
  • IPv6 Support for EIGRP
  • EIGRP Load Balancing
  • EIGRP Unequal-Cost Load Balancing
  • EIGRP Authentication
  • Configuring EIGRP Authentication

Module 4: Connectivity Technologies

Lesson 1: Describing Access Technologies

  • Introducing WAN
  • Need for WAN
  • WAN versus LAN
  • WAN: Connecting LANs
  • WAN Hardware
  • WAN Physical Layer
  • Serial Point-to-Point Connections
  • WAN Encapsulation
  • WAN Link Options
  • WAN Access and the OSI Reference Model
  • Carrier Ethernet
  • Carrier Ethernet Services
  • Transport of Carrier Ethernet Services
  • CFM and E-LMI

Lesson 2: Introducing Service Provider Access, Edge, and Transport Technologies

  • Service Provider Access and Edge Technologies
  • Frame Relay Overview
  • Frame Relay Terminology
  • ATM Cell Relay Technology
  • Metro Ethernet
  • DSL Technology
  • DSL Service Types
  • Digital T1, T3, E1, and E3 Circuits
  • ISDN
  • ISDN Access Options
  • Mobile Networks
  • Cable-Based WANs
  • Passive Optical Networks
  • Fiber-FTTx
  • Broadband Remote Access Server
  • Broadband Network Gateway
  • DSL Forum TR-101
  • Service Provider Transport Technologies
  • SONET and SDH
  • DWDM and ROADM
  • CES and TDM over IP
  • IP over DWDM
  • Gigabit Ethernet

Lesson 3: Enabling the WAN Internet Connection

  • The Global Internet
  • Connection Types
  • Internet Access Equipment
  • IPv4 Address Allocation and NAT
  • Network Address Translation
  • NAT Types
  • Static NAT
  • Implementing Static NAT
  • Dynamic NAT
  • Implementing Dynamic NAT
  • Port Address Translation
  • Implementing PAT
  • Acquiring Addresses with DHCP
  • DHCP Configuration Parameters and Options
  • DHCPv4 Sequence of Operations
  • DHCPv4 Relay Agent
  • DHCPv6
  • DHCPv6 Operation
  • Configuring a DHCP Server
  • Configuring a DHCP Relay
  • Configuring a DHCP Client

Lesson 4: WAN Encapsulation

  • DOCSIS Overview
  • DOCSIS Data Flow
  • PPP Encapsulation
  • PPP Session Establishment
  • PPP Authentication Protocols
  • PPP and Authentication Overview
  • Configuring PPP and Authentication
  • Verify the PPP Encapsulation
  • DSL Encapsulation
  • PPPoE Encapsulation
  • PPPoE Negotiation Process
  • PPPoE Characteristics
  • POS Encapsulation
  • Encapsulating IP into a POS Frame
  • PPP in HDLC-Like Framing
  • POS Frame Information
  • Implementing POS

Lesson 5: Introducing VPN

  • VPN Basics
  • VPN Benefits
  • Site-to-Site VPN
  • Remote-Access VPN
  • Internet Protocol Security
  • IPsec Security Services
  • Tunnel-Free VPN
  • Group Encrypted Transport VPN
  • Generic Routing Encapsulation
  • Default GRE Characteristics
  • GRE Routing Considerations
  • Configuring a GRE Tunnel
  • Dynamic Multipoint Virtual Private Network
  • DMVPN Deployment Models

Module 5: Network Management and Security

Lesson 1: Collecting Network Device Data

  • Network Management and Security in Cisco IP NGN Infrastructure
  • Cisco Discovery Protocol
  • Collecting Information with Cisco Discovery Protocol
  • Default Cisco Discovery Protocol Configuration
  • Configuring Cisco Discovery Protocol
  • Verifying Cisco Discovery Protocol
  • Simple Network Management Protocol
  • Obtaining Data from SNMP Agent
  • Configuring SNMP on Cisco Devices
  • Syslog
  • Syslog Message Format
  • Configuring Syslog on Cisco Devices
  • Verifying Syslog on Cisco Devices
  • NetFlow
  • NetFlow Flow Definition
  • NetFlow Data Export Versions
  • NetFlow Configuration

Lesson 2: Configuring Network Management Tools

  • Understanding SPAN
  • SPAN Session
  • Configuring SPAN on Cisco Switches
  • Verifying SPAN on Cisco Switches
  • IP Service Level Agreement
  • IP SLA Measurements
  • IP SLA Operations
  • IP SLA Source and Responder
  • IP SLA Operation with Responder
  • IP SLA Responder Time Stamps
  • Configuring IP SLA
  • Verifying IP SLA
  • Importance of Correct Time
  • Network Time Protocol
  • NTP Stratum Levels
  • NTP Architecture
  • Configuring NTP on Cisco Devices
  • Verifying NTP on Cisco Devices
  • Smart Call Home
  • Cisco TAC

Lesson 3: Explaining Network Security

  • Threat Capabilities
  • Closed Networks
  • Open Networks
  • The Need for Network Security
  • Network Protection Implementation Cost and Benefits
  • CIA Triad
  • Cisco Network Foundation Protection
  • E-Business Challenge
  • Attacking a Network
  • Service Provider Specific Attacks

Lesson 4: Understanding Switch Security

  • Securing Administrative Access
  • Password Attack Threat Mitigation
  • Configuring Passwords
  • Configuring the Banner
  • Telnet versus SSH
  • Enabling SSH Access
  • Verifying SSH
  • Restricting Access to the Switched Network
  • Configuring Port Security
  • Verifying Port Security
  • Port Security with Sticky MAC Addresses
  • Securing Unused Ports

Lesson 5: Understanding Cisco Router Security

  • Router Security
  • Task Groups and User Groups in Cisco IOS XR Software
  • Configuring User Groups and Users in Cisco IOS XR Software
  • Configuring RADIUS and TACACS+
  • Implementing Logging in Cisco IOS XR Software
  • Implementing SNMP in Cisco IOS XR Software
  • Telnet Connections to Remote Devices
  • Suspending, Resuming, and Closing a Telnet Session
  • SSH Access in Cisco IOS XR Software
  • SSH Connection to Remote Devices
  • Connectivity Tests

Lesson 6: Implementing AAA

  • AAA Overview
  • Implementing Local Authentication
  • Implementing Authentication Using External AAA Servers
  • Configuring Local Authentication
  • Verifying Local Authentication
  • Benefits of Using External AAA Servers
  • TACACS+ and RADIUS AAA Protocols
  • Configuring Authentication Using an External Authentication Server
  • Verifying Authentication Using an External Authentication Server
  • Configuring AAA Authorization and Accounting

Lab Outline

Hardware Lab 1: Verify Host IP Configuration This activity includes these tasks:

  • Verify IP Configuration of a Windows Host
  • Verify Connectivity To Default Gateway
  • Perform Forward and Reverse DNS Lookups

Paper Lab 2: Define IP Subnets This activity includes these tasks:

  • Divide Address Space into Correctly Sized Subnets

Hardware Lab 3: Configure Cisco Switches This activity includes these tasks:

  • Boot The Switch and Perform Basic Configuration
  • Verify STP Operation
  • Configure EtherChannel

Hardware Lab 4: Configure Basic Router Configuration This activity includes these tasks:

  • Boot Cisco Router and Perform Basic Configuration
  • Basic EIGRP Configuration

Hardware Lab 5: Implement Internet Connectivity This activity includes these tasks:

  • Configure CE Router as DHCP Server for IPv4 and IPv6
  • Configure Static Routing for Internet Access
  • Configure PAT on CE Router

Hardware Lab 6: Configure Data Link Layer Encapsulation This activity includes these tasks:

  • Configure a POS Interface on the PE Router
  • Configure PPP on POS Interfaces

Hardware Lab 7: Configure Network Management Tools This activity includes these tasks:

  • Configure and Verify Cisco Discovery Protocol
  • Configure Logging
  • Configure and Verify NTP
  • Configure and Verify IP SLA

Hardware Lab 8: Secure Network Devices This activity includes these tasks:

  • Secure the Switch
  • Secure the Router
  • Enable SSH Access to the Switch
  • Configuring Port Security

Hardware Lab 9: Configure AAA This activity includes these tasks:

  • Configure AAA Authentication on Cisco IOS XR Software
  • Configure AAA Authentication on Cisco IOS XE Software
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