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IBM TRIRIGA Operations & Maintenance

This course explores the Operations Maintenance life cycle and how to enable using IBM TRIRIGA. Operations and maintenance are the decisions and actions regarding the control and upkeep of property...

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$3,975 USD GSA  $3,532.75
Course Code 8D512G
Duration 5 days
Available Formats Classroom, Virtual
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“Training received at installation of Tririga consisted of PowerPoint presentations, nothing on how Tririga actually works. This has been amazing.”

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This course addresses both corrective and preventive maintenance and task and inventory management. Students will learn how to generate and manage corrective work orders, service requests, job plans, preventative maintenance schedules, project management tasks, facility assessments, time sheets and targeted facility projects. They will also learn to use tools for deploying a service management system both online and through Perceptive apps that can be utilized on mobile devices.

The typical student for this course may be a Corporate Real Estate or facilities manager, business analyst  with a large enterprise, supervisors, building operations management team members, and call center teams. Consultants, systems integrators and IT architects also often take this course. This course is geared toward anyone working with the IBM TRIRIGA Workplace Operations module.

With real estate representing one of the highest expenses for most organizations, it’s important to manage buildings in a way that encourages optimal use of space, cost-savings and an elevated occupant experience – without sacrificing simplicity, speed or resilience. IBM TRIRIGA Application Suite, a market-leading integrated workplace management solution (IWMS), gives you a suite of capabilities to meet these demands. It provides real-time insights infused with AI to support dynamic space planning. The suite allows occupants to easily make service requests, book rooms, and navigate seamlessly in new or unfamiliar spaces. It also helps companies reduce their overall real estate costs and maintain a healthy and sustainable business by right-sizing their portfolio and increasing efficiency of lease administration and accounting, capital projects and maintenance efforts.

This course explores the Operations Maintenance life cycle and how to enable using  IBM TRIRIGA.   Operations and maintenance are the decisions and actions regarding the control and upkeep of property and equipment/assets.  Students will learn the tools for deploying a serivce management system both online and through Percpetive apps that can be utilized on mobile devices.  The course addresses both corrective and preventive maintenance along with task and inventory management.  Students will also understand how to complete facility assessments and targeted facility projects.

Skills Gained

At the conclusion of this training attendees will understand: 
- How to set up a Service Management program 
- How to manage corrective and preventive maintenance work orders 
- How to manage inventory of parts and equipment 
- How to conduct Facility Assessments 
- How to manage targeted Facility Projects 

Who Can Benefit

The typical student for this course may be a Corporate Real Estate or facilities manager or business analyst  with a large enterprise.  Also, consultants, systems integrators and IT architects may take this course as well

Prerequisites

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Course Details

Course Outline

At the conclusion of this training attendees will understand: 
- How to set up a Service Management program 
- How to manage corrective and preventive maintenance work orders 
- How to manage inventory of parts and equipment 
- How to conduct Facility Assessments 
- How to manage targeted Facility Projects 

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