Summer-Ready Savings: Find the Training Course You Need at a Price You'll Love

closeClose

ITIL® v3 Capability: Service Offerings and Agreements Training

Course Details
Code: 998
Tuition (USD): $2,590.00 • Classroom (5 days)

Gain the foundational knowledge and skills to plan, implement, and optimize IT processes in this ITIL Service Capability: Service Offerings and Optimization course. This Intermediate SOA course focuses on the practical application of SOA practices in order to enable portfolio, service level, service catalogue, demand, supplier and financial management. Plus, it prepares you to pass the Intermediate level ITIL SOA certification exam, and provides four credits towards your ITIL Expert certification.

Skills Gained

  • Prepare for and pass the ITIL Service Offerings and Agreements (SOA) exam
  • Outline key activities for the SOA processes
  • Achieve operational excellence using the SOA activities and functions
  • Measure the success of SOA by evaluating challenges, critical success factors, and risks

Prerequisites

Contact Us 1-800-803-3948
Contact Us Live Chat
FAQ Get immediate answers to our most frequently asked qestions. View FAQs arrow_forward