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ITIL® v3 Lifecycle: Service Transition Training

Course Details
Code: 992
Tuition (USD): $1,950.00 • Classroom (3 days)

Gain the foundational knowledge and skills to plan, implement, and optimize IT service transition processes in this ITIL Service Lifecycle: Service Strategy course. This Intermediate ST course focuses on the process and practice elements and management techniques required to build, test and implement products and services. This course prepares you to pass the Intermediate level Service Transition certification exam, and earn three credits towards your ITIL Expert certification.ITIL 4 is coming but don't put your ITIL journey on hold :

Skills Gained

  • Prepare for and pass the ITIL Service Transition (ST) exam
  • Outline key activities for ST processes
  • Enhance the quality of IT service provision within an organization
  • Manage people through service transitions
  • Measure ST using critical success factors and key performance indicators

Prerequisites

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