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ITIL® Intermediate: Planning, Protection and Optimization

  • Tuition USD $2,590
  • Reviews star_rate star_rate star_rate star_rate star_half 508 Ratings
  • Course Code 997
  • Duration 5 days
  • Available Formats Classroom

Gain the foundational knowledge and skills to plan, implement, and optimize IT processes and best practices in this ITIL Service Capability training course. This five-day course will provide the foundational knowledge needed to pass the ITIL Planning, Protection and Optimization certification exam, and four credits towards your ITIL Expert certification.

Skills Gained

  • Prepare for and pass the ITIL Planning, Protection and Optimization (PPO) exam
  • Plan key activities for the PPO processes
  • Attain operational excellence by using the PPO processes
  • Apply key metrics to evaluate PPO success
  • Recognize the details that comprise each PPO process

Prerequisites

Requirements

  • Must hold the ITIL Foundation Certificate (see Course 1197, Achieving ITIL® Foundation Certification)
Recommended Experience
  • Basic IT literacy and around two years of IT experience
Course Preparation
  • Before your event, you will be sent a Pre-Course Study Guide and the Planning, Protection and Optimization ITIL 2011 Intermediate Capability Handbook, which you should read as part of the 12 hours of personal study
  • You should acquire and read the Planning, Protection and Optimization ITIL 2011 Intermediate Capability Handbook, focusing on Chapter 2, and review your ITIL Foundation course materials
Exam Information
  • The ITIL Planning, Protection and Optimization exam can be taken on the last day of the course (in-class), or any time after the course is completed via an online proctored exam with PeopleCert. 
  • Achieving the ITIL Intermediate Qualification: Release, Control and Validation certificate provides four credits toward your ITIL Expert certification
All-Inclusive — ITIL Exam Success Package, After-Course Coaching, Exam Fee
  • Learning Tree is with you from the beginning of your planning until you pass your certification exams with Unlimited FREE Exam and Course retakes for a year, plus coaching with your instructor to help you prepare for your exam or answer real-world ITIL implementation challenges. In fact, successful ITIL implementation often relies on key internal sponsors to ensure the required culture change occurs after ITIL training, so your instructor can help identify important next steps.
  • ITIL course attendees that would like to retake their ITIL course or exam must do so within 12 months of the original course date and will not be charged for their retake. If an attendee fails an exam and then two retakes, the attendee must re-attend the course before taking the exam again.

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

Just finished up a course taught by Sean Mohseni. Excellent instructor. If you can find a course he's teaching, its well worth it.

The exit certified aws course provided a good introduction to the tools available on aws.

The courses are very in-depth and useful to get a good idea of everything and get going from there.

A must take course if you want to be an AWS cloud architect. It touches almost all the essential services in AWS

The course on Redshift was excellent! As a DBA/DA I found there is a quite a bit of learning for Oracle professionals to move into AWS.

2 options available

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  • Sep 21, 2020 Sep 25, 2020 (5 days)
    Location
    Herndon, VA
    Language
    English
    Time
    9:00 AM 5:00 PM EDT
    Enroll
    Enroll
  • Nov 9, 2020 Nov 13, 2020 (5 days)
    Location
    Alexandria, VA
    Language
    English
    Time
    9:00 AM 5:00 PM EST
    Enroll
    Enroll
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