Summer-Ready Savings: Find the Training Course You Need at a Price You'll Love

closeClose

ITIL® v3 Lifecycle: Continual Service Improvement Training

  • Tuition USD $1,950
  • Reviews star_rate star_rate star_rate star_rate star_half 329 Ratings
  • Course Code 994
  • Duration 3 days
  • Available Formats Classroom

Gain the foundational knowledge and skills you need to plan, implement, and optimize processes and activities in this ITIL Service Lifecycle: Continual Service Improvement course. This Intermediate CSI course will teach you to meet and adapt to the changing needs of end users as well as improving efficiencies and returns on investment for organizations. Successful completion of this course prepares you to pass the Intermediate level ITIL CSI certification exam, and earn three credits towards ITIL Expert certification.ITIL 4 is coming but don't put your ITIL journey on hold :

Skills Gained

  • Prepare for and pass the ITIL Continual Service Improvement (CSI) exam
  • Apply the seven-step improvement process
  • Deliver CSI using proven techniques
  • Organize for CSI by defining responsibilities with tools and technology
  • Implement CSI while analyzing challenges, critical success factors, and risks

Prerequisites

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

Took 3-day AWS DEV class with Ken Krueger teaching it, and I was very pleased with TechData ExitCertified overall - the Class materials and Knowledge/Interaction level from the Instructor (Ken K.) were excellent. Highly recommended, 5 Stars!

A reliable partner with AWS. Provides excellent reading and lab material. A really helpful subject matter companion as you move forward towards certification. Reliable and thorough. Professional instructors and customer service.

Its really nice to have the snacks available everyday. The staff is courteous and professional.

I am overall very impressed with ExitCertified/Tech Data regarding the Spring Core class outline and iMVP delivery format.

Classromm confortable and enviroment. Instructir knowlegeable of course matarial but need to align to students working in the Canadian Federal Govt. ve US Federal govt.

3 options found

undo
  • Jul 22, 2020 Jul 24, 2020 (3 days)
    Location
    New York, NY
    Language
    English
    Time
    9:00 AM 5:30 PM EDT
    Enroll
    Enroll
  • Sep 2, 2020 Sep 4, 2020 (3 days)
    Location
    Alexandria, VA
    Language
    English
    Time
    9:00 AM 5:30 PM EDT
    Enroll
    Enroll
  • Dec 9, 2020 Dec 11, 2020 (3 days)
    Location
    Herndon, VA
    Language
    English
    Time
    9:00 AM 5:30 PM EST
    Enroll
    Enroll
Contact Us 1-800-803-3948
Contact Us Live Chat
FAQ Get immediate answers to our most frequently asked qestions. View FAQs arrow_forward