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Achieving ITIL® Practitioner Certification

  • Tuition USD $1,590
  • Reviews star_rate star_rate star_rate star_rate star_half 508 Ratings
  • Course Code 1198
  • Duration 2 days
  • Available Formats Classroom

Gain the foundational knowledge and skills for building an effective IT organization that supports and complements ITIL best practices in this ITIL Practitioner training course. This two-day course will provide you with the foundational knowledge needed to pass the ITIL Practitioner certification exam, and three credits towards your ITIL Expert certification.

Skills Gained

  • Prepare for and pass the ITIL Practitioner certification exam
  • Utilize the nine Guiding Principles and the CSI approach to manage ITIL improvements
  • Enable improvements with metrics, measurements, and communication
  • Leverage organizational change management

Prerequisites

Requirements

  • Must hold the ITIL Foundation Certificate (see Course 1197, Achieving ITIL® Foundation Certification)
Recommended Experience
  • Basic IT literacy and around two years of IT experience
Course Preparation
  • Before your event, you will be sent the ITIL Practitioner Guidance and a Pre-Course Study Guide which will detail the required work that needs to be done before class attendance, including 15 hours of personal study.
  • It is strongly recommended that you complete all the pre-course reading to improve your chance of successfully passing the exam.
  • Failure to complete the pre-reading may not only harm your success of passing the exam, but you may also find difficulty in completing the assignments, taking part in class discussions, and following the course material.
Exam Information
  • The ITIL Practitioner exam can be taken on the last day of the course (in-class), or any time after the course is completed via an online proctored exam with PeopleCert. 
  • Achieving the ITIL Practitioner certificate provides three credits toward your ITIL Expert certification
  • All-Inclusive — ITIL Exam Success Package, After-Course Coaching, Exam Fee
    • Learning Tree is with you from the beginning of your planning until you pass your certification exams with Unlimited FREE Exam and Course retakes for a year, plus coaching with your instructor to help you prepare for your exam or answer real-world ITIL implementation challenges. In fact, successful ITIL implementation often relies on key internal sponsors to ensure the required culture change occurs after ITIL training, so your instructor can help identify important next steps.
    • ITIL course attendees that would like to retake their ITIL course or exam must do so within 12 months of the original course date and will not be charged for their retake. If an attendee fails an exam and then two retakes, the attendee must re-attend the course before taking the exam again.

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

TX3181/3191 Courses. Really good course, highly recommended for TWS/D users.

A must take course if you want to be an AWS cloud architect. It touches almost all the essential services in AWS

First remote course and I am pleasantly surprised. Love the on site facilities in Ottawa, but the online course format was very well received.

course material well organized; Some material and labs out of date. instructor was outstanding and able to work around out of date materials.

Ken is a great AWS Architecting instructor. He know's AWS products very well.

2 options available

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  • Sep 17, 2020 Sep 18, 2020 (2 days)
    Location
    Herndon, VA
    Language
    English
    Time
    9:00 AM 5:00 PM EDT
    Enroll
    Enroll
  • Oct 29, 2020 Oct 30, 2020 (2 days)
    Location
    New York, NY
    Language
    English
    Time
    9:00 AM 5:00 PM EDT
    Enroll
    Enroll
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