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Installing and Configuring Service Level Dashboard

  • Tuition USD $1,090 Save $109
  • Reviews star_rate star_rate star_rate star_rate star_half 338 Ratings
  • Course Code 50524
  • Duration 2 days
  • Available Formats Classroom

This two-day instructor-led course provides students with the knowledge and skills to create Service Level Dashboards to monitor the Service Level Objectives defined in System Center Operations Manager 2007 R2.

Skills Gained


After completing this course, students will be able to:

  • Configure objects within System Center Operations Manager 2007 R2 to support Service Level Objectives.
  • Create Service Level Objectives within System Center Operations Manager 2007 R2.
  • Install and configure Service Level Desktop 2.0.
  • Configure settings and permissions on the Service Level Desktop.
  • Create new Service Level Desktop sites and site collections.

Who Can Benefit


This course is intended for IT Professionals responsible for building dashboard representations of Service Level Agreements.

Prerequisites


Before attending this course, students must have:

  • Understanding of SharePoint Services 3.0.
  • Understanding of System Center Operations Manager 2007 R2.
  • Understanding of Service Level Agreements.

Course Details

Outline

Module 1: What is the Service Level Dashboard
This module explains what the Service Level Dashboard is and how it functions within the System Center Operations Manager 2007 R2 Management Group.Lessons

  • Service Level Dashboard Overview
  • System Center Operations Manager 2007 R2
  • Windows SharePoint Services 3.0 SP1
  • Web Parts
  • Service Level Dashboard Audience

After completing this module, students will be able to:
  • Understand what the Service Level Dashboard is
  • Understand the System Center Operations Manager 2007 R2 requirements
  • Understand the Windows SharePoint Services 3.0 SP1 requirements
  • Understand what Web Parts are
Module 2: Configuring System Center Operations Manager 2007 R2
This module explains how to Configure System Center Operations Manager 2007 R2 to support the Service Level Desktop.Lessons
  • Management Pack Components
  • Service Level Objectives
Lab : Creating a Group
  • Create a Group to support a Service Level Objective
Lab : Creating Availability Service Level Objective
  • Create a Service Level Objective to monitor SQL Server Uptime
Lab : Creating Service Level Objectives
  • Create a Service Level Objective to monitor server availability and performance criteria

After completing this module, students will be able to:
  • Explain the tie-in between System Center Operations Manager 2007 R2 and Service Level Dashboard.
  • Explain what a Service Level Objective is.
Module 3: Installing Service Level Dashboard
This module explains how to install the Service Level Dashboard.Lessons
  • Prerequisites
  • Installing the Service Level Dashboard
Lab : Installing the Service Level Dashboard
  • Install the Service Level Dashboard

After completing this module, students will be able to:
  • Explain how to install the Service Level Dashboard
  • Successfully install the Service Level Dashboard
Module 4: Configuring the Service Level Dashboard
This module explains how to install the Service Level Dashboard.Lessons
  • Configuring the Initial Dashboard Settings
  • Granting Permissions
  • Creating Additional Service Level Dashboard Sites
Lab : Configuring Initial Dashboard Settings
  • Configure the settings to enable the Service Level Dashboard web parts
Lab : Viewing and Changing the Display
  • Alter the display using the Parameters section
Lab : Creating a New Site
  • Create a new Service Level Dashboard site within the existing Service Level Dashboard
Lab : Creating a New Site Collection
  • Install a new Service Level Dashboard

After completing this module, students will be able to:
  • Perform initial configuration tasks
  • Alter the display of information
  • Configure permissions for users
  • Create new sites and site collections

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

I am overall very impressed with ExitCertified/Tech Data regarding the Spring Core class outline and iMVP delivery format.

Tech Data provided me with all the resources required to familiarize myself with the TRIRIGA Lease module. The facilitator was very knowledgeable and provided comprehensive exercises and support to aid in my understanding of the application.

Very prompt during an issue that occurred, and accidentally contacted an individual on their vacation, but they quickly pointed me to another individual who got my issue resolved.

The format and presentation using the iMVP software worked as well.

ExitCertified provided the participants with all the required information we needed to join the training one week in advance and ensured that we had all the required materials to make the experience as seamless as possible.

Very clean, great cafeteria and well sorted, very kind staff. The bathrooms have to be expanded as they might get crowded sometimes

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