In this intensive course, you'll learn about Oracle Advanced Collections, Release 12, implementation and usage. This course is designed for customers who have implemented Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1.
Perform integration steps with Oracle Applications.
Configure and implement strategies or dunning plans as collections methods.
Use Work Queue to quickly direct calls and emails to delinquent customers.
Implement and maintain Oracle Advanced Collections.
Oracle Advanced Collections
This three day course is designed to cover the core elements of Oracle Advanced Collections. You learn to track transactions at customer, account, site or delinquency levels. Such fine-tuning allows you to create multi-level strategies across different levels for each customer, enabling greater clarity and collections for your business.
Maintain a Strong Collections Process
You will also learn to raise disputes, litigation, write-offs and repossession on transactions. These are some features that help maintain a strong and flexible collections process; this delivers desired financial strength for your business.
This course will help you leverage the tight integration offered by Oracle Applications across the E-Business Suite Financial products, Release 12.
Implement Collection Strategies
Implement Collection Dunning Plan
Knowledge of Oracle Receivables and Oracle Payables
Knowledge of Oracle Territory Manager
Knowledge of Oracle Leasing and Finance Management
Key Features of Oracle Advanced Collections
Understanding the Collector's Work Queue
Using the Collections Window
Navigating the Profile Tab
Navigating the Transactions Tab
Navigating the History Tab
Navigating the AgingTab
Navigating the NotesTab
Navigating the Accounts Tab
Managing Oracle Advanced Collections
Setting up Administration Tasks
Managing Collection Methods
Managing Work Items
Running Collection Reports
Setting Up Oracle Advanced Collections
Setting up Oracle Applications to Work with Oracle Advanced Collections
Setting up Security and Responsibilities
Setting up Collector's Work Queue
Implementing Oracle Advanced Collections
Setting up Collections Questionnaire
Setting up Collections Checklist
Setting up Collections Task Pages
Creating Scoring Components
Creating Scoring Engines
Setting up Strategies
Creating or Updating a Scoring Filter
Selecting a Strategy Level
Creating a Work Item Template
Creating a Strategy Template
Adding Work Items to a Strategy Template
Creating or Update a Strategy Filter
Setting up Strategies
Setting up Dunning Plans
Setting Dunning Plan Aging Bucket
Setting Collections Dunning Level
Creating Dunning Plans
Using Preconfigured Correspondence Templates and Queries