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R12.x Oracle Advanced Collections Fundamentals

  • Tuition USD $2,931 GSA  $2,312.34
  • Reviews star_rate star_rate star_rate star_rate star_half 508 Ratings
  • Course Code D60087GC10
  • Duration 3 days
  • Available Formats Classroom

In this intensive course, you'll learn about Oracle Advanced Collections, Release 12, implementation and usage. This course is designed for customers who have implemented Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1.

Learn To:

  • Perform integration steps with Oracle Applications.
  • Configure and implement strategies or dunning plans as collections methods.
  • Use Work Queue to quickly direct calls and emails to delinquent customers.
  • Implement and maintain Oracle Advanced Collections.

Oracle Advanced Collections

This three day course is designed to cover the core elements of Oracle Advanced Collections. You learn to track transactions at customer, account, site or delinquency levels. Such fine-tuning allows you to create multi-level strategies across different levels for each customer, enabling greater clarity and collections for your business.

Maintain a Strong Collections Process

You will also learn to raise disputes, litigation, write-offs and repossession on transactions. These are some features that help maintain a strong and flexible collections process; this delivers desired financial strength for your business.

Product Integration

This course will help you leverage the tight integration offered by Oracle Applications across the E-Business Suite Financial products, Release 12.

Skills Gained

  • Implement Collection Strategies
  • Implement Collection Dunning Plan

Prerequisites

  • Knowledge of Oracle Receivables and Oracle Payables
  • Knowledge of Oracle Territory Manager
  • Knowledge of Oracle Leasing and Finance Management

Course Details

Key Features of Oracle Advanced Collections

  • Understanding the Collector's Work Queue
  • Using the Collections Window
  • Navigating the Profile Tab
  • Navigating the Transactions Tab
  • Navigating the History Tab
  • Navigating the AgingTab
  • Navigating the NotesTab
  • Navigating the Accounts Tab

Managing Oracle Advanced Collections

  • Setting up Administration Tasks
  • Managing Delinquencies
  • Managing Collection Methods
  • Managing Work Items
  • Running Collection Reports

Setting Up Oracle Advanced Collections

  • Setting up Oracle Applications to Work with Oracle Advanced Collections
  • Creating Employees
  • Creating Resources
  • Setting up Security and Responsibilities
  • Setting up Collector's Work Queue

Implementing Oracle Advanced Collections

  • Setting up Collections Questionnaire
  • Setting up Collections Checklist
  • Setting up Collections Task Pages
  • Creating Scoring Components
  • Creating Scoring Engines

Setting up Strategies

  • Creating or Updating a Scoring Filter
  • Selecting a Strategy Level
  • Creating a Work Item Template
  • Creating a Strategy Template
  • Adding Work Items to a Strategy Template
  • Creating or Update a Strategy Filter
  • Setting up Strategies

Setting up Dunning Plans

  • Setting Dunning Plan Aging Bucket
  • Setting Collections Dunning Level
  • Creating Dunning Plans
  • Using Preconfigured Correspondence Templates and Queries
  • Creating a Staged Dunning Plan
  • Running Concurrent Programs for Dunning

Searching the Customer Data

  • Optimizing Searches
  • Filtering Dynamic Transaction Tables
  • Using Quick Searches
  • Using Expanded Searches
  • Creating a List
  • Saving a Query for Reuse

Interacting with Customers

  • Viewing Customer Information
  • Using Tabs
  • Changing the Data Level View
  • Designating Customer Contacts
  • Viewing the Collections Tab in eBusiness Center

Processing Transactions

  • Viewing Transaction Data
  • Using Bill Presentment Architecture
  • Processing Payments
  • Reversing Payments
  • Adjusting Invoices
  • Disputing Invoices
  • Viewing Claims

Managing Later-stage Delinquencies

  • Understanding Collections Lifecycle
  • Understanding Litigation
  • Understanding Repossession
  • Understanding Bankruptcy
  • Recording a Bankruptcy
  • Understanding Write-offs

Setting up Scoring

  • Understanding Scoring Features
  • Understanding Score Values
  • Understanding Scoring Components Weights
  • Understanding Score Objects
  • Using Preconfigured Scoring Components
  • Using Preconfigured Scoring Engines

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

Sean Mohseni, was an excellent instructor able to work with different learner profiles, and his industry knowledge is very well versed, which delivered incredible opportunity for knowledge transfer!

I was really happy with the overall experience of attending a remote course through ExitCeritfied.

The class is a good review of the services available in AWS.

In my mind. Myles Brown is an excellent instructor. His teaching approach agrees with me. No discernible stress about public speaking. Very engaging.

Enroll in the course offerings? Will enroll at the drop of a hat if approved. To ask mgmt to approve enrolment is another matter for me. Nothing to do with your company. Just a statement of fact.

Maybe a course on Google and MS Azure like this will be nice. If you have alternative options to mgmt, it is more likely that they shall have to choose one. Allow us to enroll.

I ended up taking an iMVP class; I was originally skeptical, as other online classes have had issues, but ExitCertified puts a little more effort into this, including making sure you have a good headset and camera to keep the classes more interactive, and they also provide better back-office support to their trainers than other vendors. I do recommend the iMVP over the classroom.

ExitCertified consistently delivers excellent courses with highly knowledgeable instructors and robust course content.

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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