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Oracle Service Cloud Learning Subscription

  • Tuition USD $4,995
  • Reviews star_rate star_rate star_rate star_rate star_half 2915 Ratings
  • Course Code LS183
  • Available Formats Subscription

Oracle Service Cloud Learning Subscription

Enable the full power of your Oracle Service Cloud application with an Oracle Service Cloud Learning Subscription. This all-digital learning solution is ideal for implementers, administrators, and customer project team members seeking in-depth training on Oracle Service Cloud.

Access comprehensive, high quality training videos delivered by Oracle experts. Practice what you learn with hands-on labs using live cloud environments. This subscription includes one attempt at each Oracle Cloud implementation certification exam included in this subscription, enabling you to become Oracle certified.

Learn how to implement your cloud applications through step-by-step demonstrations, real world examples, and practical applications. Furthermore, the training in this learning subscription is updated with each new product release enabling you to stay current on key product enhancements.

Your Learning Subscription Includes:

  • 24/7 access for 12 months
  • Online courses
  • Learning paths
  • Hands-on labs
  • Access to instructors
  • Certification exams
  • Updates for each product release

Who Can Benefit

This learning subscription covers:

Cloud Services

  • Service Center
  • Digital Customer Service
  • Knowledge Management
  • Field Service
  • Intelligent Advisor

Job Roles

  • Implementers
  • Administrators

Learning Paths

  • Getting Started with B2C Service
  • What"s New in B2C Service for 19D
  • What"s New in B2C Service for 19C
  • What"s New in B2C Service for 19B
  • What's New in Oracle Intelligent Advisor 19B and 19C
  • Essentials for B2C Service Products
  • Become a Certified Service Center Implementer
  • Become a Certified Digital Customer Service Implementer
  • Become a Certified Field Service Implementer
  • Become a Certified Knowledge Management Implementer
  • Become a Certified Intelligent Advisor Implementer
  • Manage and Maintain B2C Service
  • B2C Service Administration Essentials

Key Features

This Oracle Learning Subscription includes new features that enhance your training experience:

  • Continuous Learning: Get 24/7 access for 12 months so you can continuously learn as your training needs evolve
  • Stay Current: The training is updated with each new release, enabling you to stay up-to-date on key enhancements
  • Easy-to-Use Interface with Intuitive Filtering: A simple taxonomy of learning paths, courses and modules with powerful filtering helps you quickly find what interests you
  • Skill-Based Learning: Attain the skills you need to competently perform your job with complete sets of digital training videos delivered by Oracle experts
  • Learning Paths: Learning paths guide you through the recommended training to build the skills that interest you
  • Hands-On Labs: Practice with hands-on labs using live cloud environments
  • Access to Instructors: Get your questions answered from top instructors
  • Reporting: Track your learning progress and achievements through your individual dashboard

Certification Exams Included with this Subscription:

Gain professional recognition for your expertise by earning an Oracle Certification. This learning subscription provides you with one attempt to take each of the following Oracle Certification exams, at no additional charge, during the subscription period. Pass an exam and earn an Oracle Certification.

  • Oracle B2C Service Integration and Development 2020 Implementation Essentials (exam # 1Z0-1034-20)
  • Oracle Field Service 2020 Implementation Essentials (exam # 1Z0-1003-20)
  • Oracle Intelligent Advisor 2020 Implementation Essentials (exam # 1Z0-1035-20)
  • Oracle Knowledge Management 2020 Implementation Essentials (exam # 1Z0-1037-20)
  • Oracle Service Center 2020 Implementation Essentials (exam # 1Z0-1038-20)

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

The course was well organized and met my expectations, I have really learnt a lot that I think will help me going forward

Very good course materials. Maybe could have included a bit more on something like FPO but otherwise very good. Very good instructor and environment.

Pretty concise course mainly covering AWS Redshift while briefly introducing practical use examples with other services for companies.

Content is consistent with the class you enroll in. Instructor was thorough and engaging.

Great resource to learn new skills with patient and thorough course leaders.

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