Certification Preparation For Community Cloud Consultants

Course Details
Code: CRT-271
Tuition (USD): $900.00 • Classroom (1 day)

Are you ready to take the next step in your career by becoming a Salesforce Certified Community Cloud Consultant? You will be presented with scenarios to help reinforce your knowledge of Community Cloud functionality, challenging you to think through requirements and design considerations. The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce Community Cloud Consultant Certification exam.

Skills Gained

  • Enable communities in your organization.
  • Describe the capabilities of communities and how they work.
  • Review the different exam objectives and their weighting on the exam.
  • Understand the product areas to focus on to best prepare for the exam.
  • Assess your exam readiness by answering practice questions.

Who Can Benefit

  • Certification Preparation for Community Cloud Consultants is designed for experienced administrators who are responsible for setting up, configuring, and managing Salesforce Communities in their organization. As a Salesforce
  • administrator, you should have a solid understanding of Salesforce unctionality and concepts


  • Attainment and maintenance of the Salesforce Administrator Certification.
  • Knowledge of the topics covered in the Community Cloud Consultant Certification Study Guide.

Course Details

Exam Overview

  • Certification Exam Quick Facts
  • Objective Overview
  • Resources

What are Communities and How Do They Work?

  • Communities and Scenario Overview
  • Community Licenses, Users and Limits

Creating a Community for Partner Sales

  • Partner Sales Community Objectives and Considerations
  • Review Setting Up a Salesforce + Visual Tabs Partner Community

Creating a Community for Customer Self-Service Support

  • Learn and review Community Builder in Detail
  • Build a Community Using the Customer Service (Napili) Template

Measuring Success with the Community Page

  • Learn and Review Community Workspaces (Community Management)
  • Learn and Review Community Dashboards

Keeping the Community Active and Engaged

  • Learn How to Set Up Reputation
  • Learn How to Set Up Knowledgeable People

Practice Test

  • Test Your Community Cloud Knowledge with Simulated Exam Questions
Contact Us 1-800-803-3948
Contact Us Live Chat
FAQ Get immediate answers to our most frequently asked qestions. View FAQs arrow_forward