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Commerce Foundational Training

Course Details
Code: B2B-101
Tuition (USD): $1,800.00 • Classroom (2 days)
$1,800.00 • Virtual (2 days)

B2B Commerce (formerly CloudCraze) Foundational Training is a 2.5-day expert-led course designed to provide an orientation of the B2B Commerce components. This course provides hands-on experience to set up and configure the essential elements required to manage a site/storefront.

Skills Gained

  • Understand what B2B Commerce is and how it is installed and set up.
  • Navigate through the B2B Commerce tool.
  • Grasp core concepts of the B2B Commerce data model and configurations required for a typical implementation.
  • Complete the functional exercises to create your own B2B Commerce solution.

Who Can Benefit

The audience for B2B Commerce Foundational Training is any individual who will participate in a new B2B Commerce implementation project or provide functional maintenance in a support or administrative role.


It is recommended that all participants have previous exposure to Salesforce administration and configuration. Completion of the below Trailhead modules, courses, and certifications will ensure participants get the most out of the B2B Foundational Course:

  • Admin Beginner trail
  • Administration Essentials for New Admins Course (ADM 201)
  • Salesforce Administrator Certification

Course Details


Day 1

  • Overview: What is Commerce
  • Cloud—B2B Commerce?
  • Managed package installation &
  • setup process
  • Admin: CC Admin, Anonymous
  • Checkout, User Checkout, CSR
  • Checkout, Account, Contacts,
  • Users, Related Lists
  • Accounts & Pricing: Account
  • Groups and Price Lists
  • Products: Standard Products,
  • Categories, Product
  • Specs, Filters, and Product
  • Relationships

Day 2

  • Products: Aggregated, Bundle,
  • Kit, and Dynamic Kit
  • Marketing and User Interface
  • Configuration: Promotions,
  • Menus, Featured/Spotlight
  • Products, Page Sections, Page
  • Labels, and Localization
  • Pricing Strategies: Tiered Pricing

Day 3

  • Pricing Strategies: Attribute
  • Driven Commerce,
  • Subscriptions, and Contract
  • Pricing
  • Complex Configurations:
  • Effective Accounts and Line
  • Level Independence
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