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Administration Essentials for Experienced Administrators (ADM 211)

  • Tuition USD $3,600 GSA  $3,264.48
  • Reviews star_rate star_rate star_rate star_rate star_half 3223 Ratings
  • Course Code ADM-211
  • Duration 4 days
  • Available Formats Classroom, Virtual

This course is for experienced administrators who are ready to increase their skills and knowledge about how Salesforce can solve their most pressing business needs. Using real-world scenarios, Administration Essentials for Experienced Admins covers topics such as extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently and get more from Salesforce.

Skills Gained

  • Determine and implement appropriate data access and visibility settings.
  • Manage configuration changes in a sandbox environment and move data between environments using change sets.
  • Extend the functionality of your implementation with custom objects, custom apps, and the AppExchange.
  • Improve data quality so that the ongoing task of data maintenance is not so overwhelming.
  • Extend your analytics to provide up-to-date views of your business.
  • Implement complex business processes using workflow rules, approval processes, and Visual Workflow.

Who Can Benefit

This hands-on course is designed for experienced administrators who have used Salesforce for 6 months and/or have completed the Administration Essentials for New Admins course.

Prerequisites

Familiarity with Salesforce for at least 6 months.

Course Details

Troubleshoot Record Access and Field Visibility

  • Troubleshooting Record Access
  • Understanding the Impact of Territory Management on the Sharing Model
  • Managing Field Visibility

Change Management

  • Managing Changes in a Sandbox
  • Deploying Changes Using Change Sets

Extend Salesforce with Custom Objects and Apps

  • Building Custom Objects, Tabs, and Apps
  • Creating Relationships Between Objects
  • Using Apps from the AppExchange

Extend Analytics

  • Creating Custom Report Types Building Exception Reports with Cross Filters
  • Categorizing Report Data with Bucketing
  • Extending Summaries in Reports and Dashboards
  • Displaying Multiple Views of Data Using Joined Reports
  • Analyzing Data Over Time with Analytic Snapshots

Improve Data Quality

  • Assessing, Cleansing, and Maintaining Data Quality
  • Merging Duplicate Records
  • Cleaning and Enriching Data with Data.com

Automate Complex Business Processes

  • Creating Formulas and Workflow Rules to Enforce Business Processes
  • Troubleshooting Business Process Execution Issues
  • Understanding When Business Process Automation Must Be Extended Using Programmatic Means

Streamline Requests with Approval Processes

  • Managing Approval Processes
  • Troubleshooting Approval Processes

Increase Productivity with Visual Workflow

  • Understanding Use Cases for Visual Workflow
  • Building and Deploying a Flow

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

The lady at the front really nice. Everthing was always stocked up: Helpful

Great training provided. One suggestion is mail out printed copy of course material and exercises to participants.

The course was informative and easy to follow, but only skims the surface of the AWS services and usages.

It was an excellent experience starting from preparations and customizations of course content that fits to our needs.

ExitCertified is an excellent provider - I have done 3 courses with one in Virginia so far. My next course will be to ramp up on azure

1 options available

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  • Jun 7, 2021 Jun 10, 2021 (4 days)
    Location
    Virtual
    Language
    English
    Time
    08:30 AM 05:00 PM PDT
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