When does class start/end?
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
Explore Salesforce features and functionality and gain the knowledge to make Salesforce implementation decisions with confidence. In this 3-day, heavily discussion-based class, learn about standard...
Read MoreExplore Salesforce features and functionality and gain the knowledge to make Salesforce implementation decisions with confidence. In this 3-day, heavily discussion-based class, learn about standard and custom objects and applications, data management, data visualization, flow automation tools, security mechanisms, and more. Successfully navigate the key phases and milestones of a Salesforce implementation, effectively communicate business needs, and provide directives to team members tasked with solution-building to deliver a robust Salesforce solution that achieves business goals.
When you complete this course, you will be able to:
This class is designed for individuals who are (or will soon be) supporting a Salesforce implementation in a decision-making capacity. This includes, but is not limited to, business analysts, IT managers, project managers, executive leaders, and executive sponsors. This class is not recommended for individuals tasked with solution-building.
Introduction to Salesforce Implementation Concepts
Salesforce Data Model
Security & Access
Objects & Applications
Salesforce Customizations
Successful Data Management
Process Automation
Data Analysis Using Reports & Dashboards
Adoption & Continued Improvement