Learn how to administer a business-to-business (B2B) Commerce store in Lightning that enables retailers, wholesalers, or distributors to purchase goods or services from your brand. In this class, our...
Learn how to administer a business-to-business (B2B) Commerce store in Lightning that enables retailers, wholesalers, or distributors to purchase goods or services from your brand. In this class, our Commerce Cloud experts will walk you through how to use Salesforce B2B Commerce to set up and configure the essential elements required to manage a store on Lightning Experience, so you can deliver a buyer experience that satisfies your organization’s unique requirements.
When you complete this course, you will be able to:
Understand the features and functionality of the platform.
Set up buyer accounts and contacts to make purchases in your online store.
Organize the products and categories in your store to present products for sale to business customers.
Understand the different types of products and how to configure them.
Work with Price Books, Price Book Items, Buyer Groups, and Entitlements to enable business customers to purchase products.
Implement marketing and pricing strategies.
Customize a site with clicks not code using Experience Builder.
Enable multiple locales, languages, and currencies and understand how localization (and translations) are handled in B2B Commerce.
Who Can Benefit
This class is designed for administrators, developers, and marketers responsible for maintenance and no-code customizations of a B2B Commerce store using Lightning. If you’re new to the Salesforce Platform, we recommend you complete the Admin Beginner trail in addition to the pre-work for this class.
Lessons and Topics
Understand the Features and Functionality of B2B Commerce
Personalize Your Workspace
Explore Salesforce B2B Commerce
Review B2B Commerce Basic Setup
Manage Buyer Account and Buyer User
Create a Price Book
Load Price Book Entries
Set Up a Buyer Group
Create and Use Entitlement Policies
Explore External Managed Accounts
Product Organization (Catalogs and Categories)
Create and Assign a Catalog to Your Store
Create Categories and Subcategories
Assign Products to a Category
Get to Know Product Classes
Create a Product Attribute for Filtering
Create a Simple Product
Add Product Images
Create a Variation Parent and Variation Products
Add Products to the Store
Display a New Product Attribute in the Store
Marketing and Pricing Strategies
Configure Pricing Strategy and Priorities for Price Books
Create a Price Adjustment Schedule (Tiered Pricing)
Optimize Product Search
Use Commerce Reports for Marketing Insight
Internationalization and Localization
Enable Data Translation and Activate a Language in the Store
Enter Translations for Objects
Create Euro Price List Items
Change a Page Label
Change the Category Page to Grid View
Add Content to Homepage
Target an Experience Builder Component
Create a New Page and Add It to the Navigation Menu
Build a Branding Set
Review Considerations for Low-Code and Pro-Code Customizations
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
Does the course schedule include a Lunchbreak?
Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.
How can someone reach me during class?
If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
Does ExitCertified deliver group training?
Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
ExitCertified instructors have an average of 27 years of practical IT experience. They have also served as consultants for an average of 15 years. To stay up to date, instructors will at least spend 25 percent of their time learning new emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact firstname.lastname@example.org.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
This was effective way to provide a ton of information in a short time period.
Although there seemed to be too many links for the course, everything worked smoothly.
Quick to sign-up to course, and was able to garner some information from the course.
It is very good and very simple instructions. almost to much hand holding.
I was very pleased with the course setup by ExitCertified and the instructor.