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Managing the Commerce Cloud Storefront

  • Tuition USD $1,500 GSA  $1,360.20
  • Reviews star_rate star_rate star_rate star_rate star_half 3224 Ratings
  • Course Code CCM-101
  • Duration 2 days
  • Available Formats Classroom

This course teaches merchants and marketers how to manage catalogs, content, products, and promotions for a Commerce Cloud storefront using the Commerce Cloud Business Manager.

Skills Gained

  • Manage catalogs, categories, products, pricing, inventory, and
  • recommendations.
  • Manage search results, sorting rules, search refinements.
  • Leverage analytics.
  • Use coupons, source codes, and customer groups in promotions and
  • campaigns.
  • Manage product images.

Who Can Benefit

Merchants Marketers Content Managers


  • Course: GEN001: Salesforce B2C Commerce Overview
  • Course: GEN900: Introduction to the Commerce Cloud Business Manager

Course Details

Salesforce B2C Commerce Review

  • Key Concept Review

Catalogs and Categories

  • Configuring Catalog-Level Image Management Settings
  • Configuring Catalog-Level Product Attribute Settings
  • Category Overview
  • Creating a Category
  • Sorting Categories
  • Editing Category Configuration
  • Copying a Category
  • Moving a Category
  • Adding a Banner to a Category


  • Searching for Products
  • Creating a Product
  • Using the Storefront Toolkit to View Product Information
  • Assigning Multiple Products to a Category
  • Copying Products
  • Managing Product Attributes
  • Managing Variation Masters and Variation Products
  • Using Price Books to Manage Prices
  • Inventory Settings & Management
  • Using Product Sets
  • Product Bundles


Improving Search Results

  • Manage Search Indexes
  • Configuring Searchable Attributes
  • Managing Synonyms and Hypernyms
  • Using the Storefront Toolkit to View Search Information
  • Managing Search Suggestions
  • Managing Common Phrases
  • Managing Stop Words
  • Managing the Exclusion of Category Names
  • Search Query Processing
  • Managing Search Redirects

Sorting Rules

  • Manually Changing the Order of Products in a Category
  • Using Search Placement or Search Rank to Change
  • Product Order in a Category
  • Applying a Rule with Dynamic Attributes to Change
  • Product Order in a Category
  • Inserting the Rule
  • Automatically Change the Search Result Order
  • Storefront Sorting Options Menu

Search Refinements

  • Configuring Search Refinements for a Site and a Category
  • Using Buckets


  • Managing Coupons
  • Creating Coupons
  • Using Source Code Groups
  • Creating a Source Code Group
  • Customer Groups
  • Using Static Customer Groups
  • Using Dynamic Customer Groups


  • Creating a Campaign
  • Creating Experiences


  • Creating a Promotion
  • Promotion Rules
  • Promotion Visualizations
  • Inclusions and Exclusions
  • Global Exclusions

Refining Campaigns

  • Marketing Your Campaign
  • Stacking Rules

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

Overall good. But some of the lab instructions are a little out of date, which confused students.

ExitCertified class worked well and provided good starting point for Architecting on AWS

the lab book mentions t3 EC2 instances but it actually should be t2. other than that, the labs were setup very well.

The course is well organized, and I would recommend it. The cadence can be faster.

Overall the course was good, information was presented well. The textbook resource needs to be updated to better include the errata, and examples.

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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