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Salesforce Proficiency Pack for Administrators

  • Tuition USD $900 GSA  $816.12
  • Reviews star_rate star_rate star_rate star_rate star_half 3224 Ratings
  • Course Code SPP-201
  • Duration 30 days
  • Available Formats Virtual

Learn the fundamentals of being a Salesforce Admin – in just 30 business days! The Salesforce Proficiency Pack for Administrators is a blended, prescriptive, expert-led training program that gives you a 30-day plan to learn what you need to be an awesome Salesforce Administrator, and fast tracks you to the Salesforce Certified Administrator certification. The program is a mix of engaging bite-sized Trailhead content and live coaching from Salesforce Certified instructors. Twice a week, you will have the opportunity to tune in and review each week’s learning with your instructor and the chance for Q&A with fellow students. The program includes a certification practice exam voucher and a voucher to sit for the Salesforce Certified Administrator exam.

Skills Gained

When you complete this course, you will be able to:

  • Navigate Salesforce and personalize your experience
  • Give your data structure with objects, fields, and relationships
  • Identify the steps to set up and/or maintain a user
  • Explain the various organization security options
  • Describe the features and capabilities of the Salesforce sharing model
  • Given a scenario, apply the appropriate security controls
  • Describe the various settings and permissions a profile controls
  • Troubleshoot common user access and visibility issues
  • Recall the various UI features that an administrator controls
  • Customize Salesforce, including page layouts, fields, tabs, and business processes
  • Create a secure Salesforce environment
  • Maintain and import clean data
  • Create high-value reports and dashboards
  • Set up workflow automation
  • Maintain a Salesforce organization, responding to common business requirements, and performing administrative functions using the current version of Salesforce

Who Can Benefit

The Salesforce Proficiency Pack for Administrators is designed for anyone who wants to learn the ins and outs of Salesforce administration with a flexible self-paced learning schedule.

Course Details


What if I can’t commit to the scheduled instructor session times every week?

  • If you are unable to attend a scheduled instructor session, you will be able to access a recording of that session within 24 hours of the scheduled time.

Are the instructor sessions at the same time every day?

  • Yes, the instructor sessions all start at the same time for the duration of the program.

What time do the instructor sessions start?

  • The instructor sessions (30 minutes Q&A on Wednesdays and 90 minutes revision on Fridays) start at the same time every week. If you register for a program that lists a scheduled start time of 4:00pm PST, all instructor sessions for the 6 week program will start at 4:00pm.

How will I know what I need to do on each day of the program?

  • You will receive daily emails informing you of the modules, content and/or instructor-led sessions that should be completed that day.

For how long will I have access to the program?

  • Access to the self-paced content and lab environment (org) extends to a total of 90 days, (this is 45 days beyond the prescribed 45 calendar days of learning), to allow learners time to practice and prepare for certification.

When will I receive a certification voucher for the Certified Salesforce Administrator Exam?

  • The voucher details will be emailed to you in week 5 of the program.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

The organization of the class is great, the class delivery was fantastic, and the course itself was very informative.

The course was informative and easy to follow, but only skims the surface of the AWS services and usages.

It would be better if the classroom had two power point screens so the instructor could have two screens shown to the class at the same time to reduce confusion switching back and forth

TX3181/3191 Courses. Really good course, highly recommended for TWS/D users.

My instructor was fantasic and the intstructions sent in email beforehand were clear

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There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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