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SAP Commerce Cloud Business User Training (Formerly Hy200)

  • Tuition USD $2,454
  • Reviews star_rate star_rate star_rate star_rate star_half 2325 Ratings
  • Course Code C4H320-v004
  • Duration 3 days
  • Available Formats Classroom

Skills Gained

  • This course will prepare you to:
  • Describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective.

Who Can Benefit

  • Business stakeholders Project managers Functional consultants / Business analysts Key users / end users / QA managers / Testers


  • Essential:
  • Fundamental understanding of web technologies and e-commerce concepts Recommended:
  • None

Course Details

Course Content

  • Introduction
  • Overview
       -Major Modules and Accelerators
       -Business and Administration Tools
  • Product Content Management
       -Catalogs and Products
       -Media Management
       -Exercise: PCM
  • Web Content Management
       -CMS Overview
       -Hands on exercise: SmartEdit
       -Exercise: Personalization
  • Commerce
       -Exercise: Search
       -Cart Features and Checkout Types
       -Promotions and Coupons
       -Exercise: Promotions & Coupons
  • Orders
       -Basic OM Related Features
       -Order Management Services Module
  • Customer Support
       -Customer Management
       -Customer Cart
       -Order Cancellations and Returns
       -Customer Service Module
       -Exercise: Customer Support
  • B2B Commerce
       -Account Management
       -Organization Management
       -Catalog, Pricing & Stock
       -Ordering & Checkout
       -PunchOut Support
       -Exercise: B2B Commerce
  • Integration
       -General Integration Tools
       -SAP Integrations
  • Essential Foundation
       -Automation (Cronjobs)
       -Validation Framework
       -Workflows & Collaboration
       -Exercise: Workflow
  • Good to Know
       -Licensing and Versioning
       -Deployment & Maintenance
       -CX Works
       -SAP Commerce Cloud
       -SAP Upscale
       -Industry-Specific Accelerators
       -Container Support
  • Additional Reading: Business Analyst

Course based on software release

  • SAP Commerce Cloud 2005
  • Java version 11

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

Excellent Instruction. Limited MVP- I wish I could have saved files, take snipping shots to save and email to myself.

It would be better if the classroom had two power point screens so the instructor could have two screens shown to the class at the same time to reduce confusion switching back and forth

Very detailed training.Effective for Devops with cloud responsibilities.The Tech explanation and lab is very informative.

This is my second course with ExitCertified. This course exceeded my expectations. The teacher was great and the class was fun.

well organized and designed course. Tommy is good teacher and answer our all the questions

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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