CRM Customizing Fundamentals

  • Tuition USD $4,090 GSA  $3,037.78
  • Reviews star_rate star_rate star_rate star_rate star_half 839 Ratings
  • Course Code CR100-v015
  • Duration 5 days
  • Available Formats Classroom

Skills Gained

  • This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.

Prerequisites

  • Essential:
       -SAPCRM Overview of the SAP CRM solution
  • Recommended:
       -SCM600 Business Processes in Sales Order Management

Course Details

Course Content

  • CRM basic data:
       -Account Management
       -Organizational model
       -Product master
       -Customizing settings for each object
  • CRM business transactions
       -Overview of generic functions in business transactions
       -Activity management
  • Customizing for these objects
       -Process control and determination
  • Partner determination
  • Actions
  • Overview of pricing in CRM
       -CRM Billing
       -Basics concepts of CRM middleware
       -Introduction to the CRM WebClient User Interface

Notes

  • This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.

Course based on software release

  • SAP CRM 7.0 EHP3
  • SAP ERP Central Component 6.0 EhP7

Is ExitCertified an authorized SAP training partner?

Yes. ExitCertified is one of the largest authorized training partners in North America. We have over 10 years’ experience and 1000’s of courses delivered through our SAP partnership.

Do SAP courses use live systems as part of the training?

Yes. SAP courses have live labs in real-time SAP systems. 

How do we access live labs for a virtual public course?

SAP courses use a Citrix plugin to access remote labs or the new OneClick platform that is browser-based (about 60% of all courses now use this method).  After registration, an email is sent with easy access instructions.

Do I get a certificate of completion after I take the course?

Yes. You will receive a confirmation directly from SAP showing you have completed your authorized SAP training course.

Do I get a certification after I take the course?

No. Most SAP certifications require 3 or more courses that make up the certification material for an exam. All SAP exams are proctored online through a separate program: CER006- SAP Certification in the Cloud.

Do I get a course manual as part of the class?

All SAP courses include a course manual. Virtual classes get a digital copy (can be printed), and live public courses or in-person private deliveries get a hard copy.  

Do you offer courses on ECC6 and S/4Hana?

Both traditional ERP/ECC6 courses are still being taught as well as courses on the new S/4Hana platform. 

What if I don’t see the date I need on the schedule?

As an SAP partner, we can add courses to the virtual public schedule with 3 students. 4-6 week timeframe needed to add dates to the schedule. Please contact us if you have 3 students and want to add a date.

Can this course be offered as a private delivery for a larger team?

Yes. We specialize in private deliveries for new implementations, upgrades, or SAP projects as needed. Please contact us to discuss setting up a private SAP delivery for your organization.

This is a great way to learn online. Courses are well structured and clearly explained with very dedicated staff.

Very detailed training.Effective for Devops with cloud responsibilities.The Tech explanation and lab is very informative.

Great course led by a knowledgeable instructor. Would definitely recommend this course to any one I know that is looking to get an AWS Cert. The 4 day course was a great pace. So glad we had that extra day compared to the 3 day course. It really helped a lot and was really worth it. Thank you!

It was the first remote instructor lead class I have ever taken.
The sound and the presentations were great. I hope to take another class through ExitCertified.

Ken was a fantastic teacher who was very knowledgeable and encouraged class participation.

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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