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CRM Middleware

  • Tuition USD $1,636 GSA  $1,215.11
  • Reviews star_rate star_rate star_rate star_rate star_half 341 Ratings
  • Course Code CR500-v015
  • Duration 2 days
  • Available Formats Classroom

Skills Gained

  • Explain the internal data processing of the CRM Middleware
  • Set up and monitor the connection between SAP CRM and SAP ERP
  • Monitor the flow of data within the CRM Middleware

Who Can Benefit

  • Customers, consultants, administrators and project team members who are responsible for setting up, configuring and monitoring the CRM Middleware

Prerequisites

  • Essential:
       -SAPCRM (Überblick SAP Customer Relationship Management)
  • Recommended:
       -CR100 (CRM Grundlagen Customizing)
       -Grundwissen über SAP Technologie (SAP Netweaver)

Course Details

Course Content

  • Introduction to the CRM architecture and CRM Middleware
  • Connecting an SAP back-end system to an SAP CRM system: - CRM Middleware / Administration Console - Messaging BDoc - Initial load / delta load / request load - Data flow, configuration and monitoring
  • Connecting an external system using the XIF adapter
  • Business Warehouse adapter

Course based on software release

  • SAP CRM 7.0 EHP3
  • SAP ERP Central Component 6.0 EHP7

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

Scott A. was very knowledgeable in Cognos Analytics course, He also had additional insights on how to apply this tool to real life business scenarios. If you are interested in learning more about Cognos Analytics I would highly recommend this course.

Class material was clear and well communicated. Virtual setup was easy. Plenty of material was provided ahead of time. Sean was a fantastic instructor.

Fantastic instructor, good overview of content and ability to answer questions

Very prompt during an issue that occurred, and accidentally contacted an individual on their vacation, but they quickly pointed me to another individual who got my issue resolved.

The format and presentation using the iMVP software worked as well.

ExitCertified provided the participants with all the required information we needed to join the training one week in advance and ensured that we had all the required materials to make the experience as seamless as possible.

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