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Application Operations in SAP Solution Manager

Skills Gained Understand and use the Monitoring and Alerting infrastructure (MAI) in SAP Solution Manager Use The SAP Solution Manager Administration work center for regular administration tasks...

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$4,335 USD
Course Code E2E110-v019
Duration 5 days
Available Formats Virtual, Classroom
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Skills Gained

  • Understand and use the Monitoring and Alerting infrastructure (MAI) in SAP Solution Manager
  • Use The SAP Solution Manager Administration work center for regular administration tasks
  • Perform a cross-component root cause analysis with the E2E Diagnostics tools in SAP Solution Manager for performance and functional problems
  • Perform component-specific root cause analysis for ABAP and non-ABAP based systems
  • Use the CA Introscope for operation system and JAVA memory problems
  • Define and use Guided Procedures for documenting administration tasks and solutions of known issues in IT landscapes
  • Use EarlyWatch Alerts and Dashboards for analytics

Who Can Benefit

  • System Administrators
  • Solution Architects
  • Application Management Team, especially team responsible to establish problem analysis and resolution
  • Service Consultants
  • Support Consultants
  • Technical Consultants

Prerequisites

  • Essential:
       -Knowledge about SAP AS architecture
       -Basic knowledge of SAP Solution Manager
  • Recommended
       -E2E040 Digital transformation with SAP Solution
       -SM100 SAP Solution Manager Configuration

Course Details

Course Content

  • Application Operations-Process overview
  • Monitoring and Alerting Infrastructure (MAI) in SAP Solution Manager for proactive problem detection
  • Notification Management
  • Work Modes and IT Calendar
  • Service Availability Management
  • End-to-End Change Diagnostics
  • End-to-End Workload Analysis
  • End-to-End Trace Analysis
  • End-to-End Exception Analysis and Exception Management
  • CA Introscope for component-specific diagnostics
  • Java Memory Analysis
  • Using the Guided Procedures Browser
  • Creation of customer own Guided Procedures
  • EarlyWatch Alerts for long-term performance analysis
  • Application specific Dashboards
  • Customer specific Dashboards with the Dashboard Builder
  • Extractor Framework and Housekeeping in SAP Solution Manager

Notes

  • Course material is only available in English language
  • The course does not introduce SAP Solution Manager fundamentals
  • The course does not introduce the installation and setup process of SAP Solution Manager and Monitoring and Alerting infrastructure

Course based on software release

  • SAP Solution Manager 7.2 SP08
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