This highly interactive workshop utilizes a proven self-assessment tool, known as "The Maturity Model," to guide original equipment manufacturers (OEMs) as they evaluate their warranty management and service contract programs. A facilitator will assist as your team progresses through a hierarchy of conditions to arrive at your current level of process maturity. By the conclusion of the workshop, you will have established next steps for your program and composed a formal report for senior management.
perform candid self-evaluation of existing practices
identify process deficiencies
outline corrective actions
evaluate best practices from other industries
define next-steps for process improvement.
Who Can Benefit
Anyone involved in warranty and service contract programs that are managed by, or managed on behalf of, original equipment manufacturers (OEM)
Review Goals and Objectives
Review Existing Organizational Chart and Process Map
https://www.exitcertified.com/it-training/sas/-39068-detail.htmlBWMMAWarranty Maturity Model Assessmenthttps://assets.exitcertified.com/assets/CourseImages/b9b7dbe66c/AdobeStock_198397410__FitMaxWzEwMDAsMTAwMF0.jpg1650.00USDInStock/Training/SASThis highly interactive workshop utilizes a proven self-assessment tool, known as "The Maturity Model," to guide original...1650.00SASClassroom2015-06-15T15:34:27+00:00USD