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SAS(R) Enterprise Case Management: Using the Interface

Course Details
Code: FRECMUI
Tuition (USD): $1,300.00 • Classroom (2 days)

This course teaches how to use the interface of SAS Enterprise Case Management and addresses the end user concepts of cases, incidents, subjects, case network analyses, and workflows. This course customization; work with your Education Sales Representative for lead-time and pricing.

Skills Gained

  • navigate the SAS Enterprise Case Management interface
  • search, view, edit, and create cases, incidents, and subjects
  • explore the case network analysis of a subject
  • manage the investigative process of a case based on a workflow.

Who Can Benefit

  • Anyone who will be using SAS Enterprise Case Management

Prerequisites

  • Before attending this course, you should be comfortable using point-and-click applications, such as a Web browser. No previous SAS experience is required.

Course Details

Introduction

  • enterprise case management
  • SAS Enterprise Case Management

Working with Cases

  • introduction
  • performing tasks
  • viewing a case
  • editing a case
  • creating a new case

Working with Incidents

  • introduction
  • performing tasks
  • viewing an incident
  • editing an incident
  • creating a new incident

Working with Subjects

  • introduction
  • performing tasks
  • viewing a subject
  • editing a subject
  • creating a new subject
  • exploring the case network analysis

Understanding the Workflow

  • introduction
  • exploring the workflow activities
  • processing a workflow example
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