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ServiceNow Discovery Fundamentals (SNDF)

ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items...

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$2,400 USD
Course Code 821270
Duration 3 days
Available Formats Virtual, Classroom

ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.

Skills Gained

A combination of course content and lab work will help attendees learn to:

  • Understand the big picture of the ServiceNow Discovery solution
  • Configure MID Servers
  • Work with Credentials
  • Configure Discovery to find
  • Linux and Windows Servers
  • Network Devices
  • Applications
  • Extend Discovery with custom
  • Horizontal Discovery Patterns
  • Application Discovery Patterns
  • Learn common troubleshooting techniques

Who Can Benefit

The ServiceNow Discovery Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with Discovery. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:

  • ServiceNow Implementer
  • ServiceNow System Administrator

Prerequisites

It is recommended that students taking the course have working knowledge and experience of ServiceNow.

  • Certified System Administrator preferred
  • Completion of ServiceNow CMDB fundamentals is highly recommended
  • Scripting in ServiceNow is highly recommended