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Webinar: Driving IT Success with the Right Training - Save A Seat



  • Tuition USD $2,931
  • Reviews star_rate star_rate star_rate star_rate star_half 3563 Ratings
  • Course Code SIEBEL-18-WKSHP
  • Duration 3 days
  • Available Formats Classroom

This 3-day Workshop is being delivered by Richard Napier. Richard has been working in the field of Customer Relationship Management since 1991. He has been working with Siebel CRM for 20 years, and Oracle Policy Automation for 11 years.

Richard writes for the OPA Hub and is co-founder of the Siebel Hub.

Richard is the author of the best-selling books Getting Started with Oracle Policy Automation and Getting Started with Oracle Service Cloud.

Course Details



  • Siebel Gateway
  • Siebel Web Server Extension
  • REST Services
  • Supplementary Applications ( Siebel Management Console, Siebel Migration Application)
  • Optional Intégration (Siebel DISA)
  • Supplementary Modules (UPT, CalDAV)


  • Architecture of the Siebel 18 Development Environment
  • Workspaces ( Creation, Management, Compilation, Export, Archiving) in Siebel et Siebel Tools
  • Siebel Web Tools in Siebel 18
  • Development Strategy
  • Migration Application and Strategy
  • Test Automation

Open UI

  • Client Scripting Architecture
  • Scripts Administration
  • Script Types (PM, PR, PW, PL, Common etc.)
  • Scriptable Objects (Applet, View, Control, Application)

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

Very detailed training.Effective for Devops with cloud responsibilities.The Tech explanation and lab is very informative.

Very good course materials. Maybe could have included a bit more on something like FPO but otherwise very good. Very good instructor and environment.

I was very pleased with all aspects of ExitCertified delivery of this course

Good training. Please include more labs if you can for better hands-on experience.

The course is well designed for beginners and intermediate AWS practitioners

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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