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IT Management Suite 8.1 for Administrators

  • Tuition USD $4,500
  • Reviews star_rate star_rate star_rate star_rate star_half 572 Ratings
  • Course Code IT-MANAG-8-1
  • Duration 5 days
  • Available Formats Classroom

The Symantec IT Management Suite 8.1 for Administrators course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used by ITMS to perform its management functions. Students learn how to use ITMS software solutions to collect inventory, manage their software, account for and track assets, apply software updates and to manage license compliance. Students also learn how to use the platform consoles and reports to analyze and monitor their environment.

Skills Gained

  • Discover and import computer and user resources that you want to manage
  • Gather hardware, software and operating system inventory
  • Remotely manage computers
  • Maintain a software repository
  • Deliver software to managed computers
  • Meter and track software on managed computers
  • Distribute software updates to managed computers
  • Establish and maintain relationships between assets
  • Employ contracts and procurement processes
  • Analyze gathered data using predefined & custom reports

Who Can Benefit

This course is for IT administrators who will be maintaining and installing software, taking inventory of computers, distributing software updates to computers, performing asset management functions or remotely managing computers using any of the following Symantec suites:

  • IT Management Suite 8.1
  • Client Management Suite 8.1
  • Asset Management Suite 8.1
  • Server Management Suite 8.1

Prerequisites

You must have a basic understanding and working knowledge of Microsoft Windows (7, 8, 10, 2008, 2012) operating systems and optionally Linux and Mac operating systems.

Course Details

Lesson 1: Discovering Resources within the Environment

  • Introducing Resource Discovery
  • Using ITMS to Discover and Import Resources
  • Adding ITMS inventory to resources
  • Validating ITMS discovery processes

Lesson 2: Reducing Desk-side visits with Remote Support

  • Agent Health
  • Introducing Remote Access Connector
  • Overview of Real-time System Manager

Lesson 3: Effective Software Management

  • Software Management Overview
  • Discovering Software Information in the Environment
  • Developing the Software Catalog
  • Managing the Software Catalog
  • Efficient Software Distribution
  • Enforcing Software Use and Execution

Lesson 4: Improved Security Through Automated Patch Management

  • Patch Management Solution Overview
  • Using Patch Management Solution for Windows

Lesson 5: Identifying Relationships Between Assets

  • Asset Management Overview
  • Planning the Asset Management System
  • Preparing Resources
  • Populating Resources
  • Asset Automation & Maintenance
  • Reporting on Resources

Lesson 6: Understanding Software License Compliance

  • Software Asset Management Overview
  • Recording Software Licenses
  • Inventory of Software Installation and Usage
  • Comparing Licenses with Inventory
  • Remediation of Software License Discrepancies

Lesson 7: Business Analytics & Reporting

  • Introduction to reporting
  • Standard reporting
  • IT Analytics Reporting

Lesson 8: Managing Contracts

  • Working with Contracts
  • Working with Procurement

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

Great personnel and facility. I just should have been told i was the only person physically in thr class, and that there was an option to attend the class remotely.

La experiencia fue muy buena, le doy la mayoría del merito al instructor, resulto excelente y muy apegado a la realidad.

I am overall very impressed with ExitCertified/Tech Data regarding the Spring Core class outline and iMVP delivery format.

We went through AWS slides with the instructor answering our questions and providing his personal expertise. overall very positive experience

Ruben was very energetic in presenting the course material which kept our attention. Thanks!

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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