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Symantec Encryption Management Server 3.3 and Desktop 10.3: Administration

  • Tuition USD $3,600 List Price $4,500
  • Reviews star_rate star_rate star_rate star_rate star_half 3223 Ratings
  • Course Code EMS-33-DA
  • Duration 5 days
  • Available Formats Classroom

The Symantec Encryption Management Server 3.3 and Desktop 10.3 Administration course is designed to provide you with the fundamental knowledge and handson lab experience to install, administer, and troubleshoot the Symantec Encryption Management Server 3.3 and primary client product. The hands-on labs include exercises for installation and configuration of the Symantec Encryption Management Server and Symantec Encryption Desktop products, including policy-based messaging security, manual and directory-style user and group management, and Symantec Encryption Desktop policy and usage, including for the Symantec Encryption Whole Disk Encryption product. The course also covers troubleshooting of Symantec Encryption Desktop, including installation and enrollment problems, Symantec Encryption Whole Disk Encryption, and common files and services that may need to be manipulated or repaired. Additionally, you are introduced to the following Symantec Encryption products: Key Management Services, Symantec Encryption Mobile, Symantec Encryption iOS Viewer and Endpoint Device Control.

Skills Gained

  • Describe the features, concepts, components, and terminology of both the Symantec Encryption Management Server 3.3 and Symantec Encryption Desktop 10.3 products.
  • Install Symantec Encryption Management Server 3.3 and complete setup using the most commonly configured options.
  • Install a managed and customized Symantec Encryption Desktop 10.3 client.
  • Configure, complete administration tasks for, and use Symantec Encryption Whole Disk Encryption and other Symantec Encryption Desktop features.
  • Configure policy-based messaging security for internal and external recipients.
  • Create and modify users, user policies, and groups using either manual or directory integration methods.
  • Combine two or more Symantec Encryption Management Server into a cluster

Who Can Benefit

This course is intended for those responsible for the installation,configuration, maintenance, or troubleshooting of Symantec Encryption Management Server or Symantec Encryption Desktop.


An understanding of information security concepts and terminology helps you succeed in this course. Also, this course requires familiarity with networking, computing concepts and some Linux command line. Symantec recommends that students taking this course have at least one year of information technology experience.

Course Details


  • Cryptography Essentials
  • Symantec Encryption Product Introduction
  • Installing Symantec Encryption Management Server
  • Consumers and Groups
  • Administrative Keys
  • Server Messaging
  • Monitoring and Reporting
  • Mail Policy
  • Key Not Found
  • Web Email Protection
  • Preparing Symantec Encryption Desktop Clients
  • Keys
  • Configuring Client Enrollment
  • Installing Symantec Encryption Desktop
  • Configuring General Policy Settings
  • Symantec Encryption Desktop Messaging
  • Configuring Symantec Drive Encryption
  • Symantec Drive Encryption Management and Recovery
  • Configuring Symantec File Share Encryption
  • Other Symantec Encryption Desktop Features
  • Clustering


  • Symantec Encryption Management Server Command Line Administration
  • Symantec Encryption Management Server Troubleshooting
  • Symantec Encryption Management Server Database Access and Reporting
  • Symantec Encryption Management Server Common Problems
  • Symantec Encryption Management Server Common Clustering Issues
  • Symantec Encryption Management Server Common Messaging Issues
  • Symantec Encryption Web Email Protection Issues
  • Symantec Encryption Desktop Services, Files and Folders
  • Symantec Encryption Desktop Installation and Enrollment Issues
  • Symantec Encryption Drive Encryption Troubleshooting

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

The course materials are outstanding and the instructor was friendly, focused and had command of the course.

Good class content, instructor and I am pleased with the delivery platform.

Well structured, easy to understand exercises. Some are more complex and need more context in order to fully understand.

I took the fundamental class and passed. This is my second class. So far so good.

ExitCertified was a good platform to use to develop the relevant skills and we learned a lot on how to actually spin up the tools and services we were learning about.

0 options available

There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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