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ProxySG 6.6 Diagnostics and Troubleshooting

  • Tuition USD $900
  • Reviews star_rate star_rate star_rate star_rate star_half 347 Ratings
  • Course Code PSG-6-6-DT
  • Duration 1 day
  • Available Formats Classroom

The ProxySG 6.6 Diagnostics and Troubleshooting course provides a structured approach to diagnosing and solving common troubleshooting issues related to ProxySG deployments. The course will emphasize hands-on experience, with extensive opportunities to build competency in the use of the powerful diagnostic tools available on the ProxySG.

Skills Gained

By the completion of this course, you will be able to:

  • Describe the troubleshooting methodology as recommended by Symantec.
  • Diagnose and solve a variety of access and performance issues using tools such as sysinfo files, packet captures, and policy traces.

Who Can Benefit

The ProxySG 6.6 Diagnostics and Troubleshooting course is intended for students who wish to gain familiarity with ProxySG troubleshooting techniques and tools.

Prerequisites

This course assumes that students have completed the ProxySG 6.6 Administration course.

Course Details

Hands-On

This course includes practical hands-on exercises that enable you to test your diagnostic skills in a working environment.

Course Outline

ProxySG Secure Web Gateway— Overview of Typical Troubleshooting Issues

  • Overview of common issues related to internal resources, external dependencies, SSL interception, and policy efficiency.
  • Introduction to how to use sysinfo files to gain useful troubleshooting information.

Troubleshooting Issues Related to External Dependencies

  • Methods for diagnosing and solving authentication issues.
  • Methods for diagnosing and solving DNS issues.

Troubleshooting SSL Interception Issues

  • Methods for diagnosing and solving issues related to SSL interception.

Troubleshooting Performance Issues Related to Policy Efficiency

  • Methods for optimizing performance through tips for creating more efficient policies.

How do I enroll?

A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.

How do I pay for a class?

You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.

What if I have training credits?

ExitCertified honors all savings programs from the partners we work with. ExitCertified also offers training credits across multiple partners through our FLEX Account.

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Lunchtime?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

Sean Mohseni, was an excellent instructor able to work with different learner profiles, and his industry knowledge is very well versed, which delivered incredible opportunity for knowledge transfer!

Classromm confortable and enviroment. Instructir knowlegeable of course matarial but need to align to students working in the Canadian Federal Govt. ve US Federal govt.

Excellent facilities, excellent staff.. and the coffee is good too! Thanks for helping to advance my career and the career of my colleagues!

Labs were well organized, instructions were clear.

Instructor was knowledgeable and helpful.

Awesome instructor with in-depth knowledge and the ability to present in a meaningful & understandable way. This course will provide a solid foundation within DataStage that can be used immediately. I highly recommend this course.

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