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Symantec Endpoint Protection 14.x: Manage and Administer

  • Tuition USD $1,440 List Price $1,800
  • Reviews star_rate star_rate star_rate star_rate star_half 3118 Ratings
  • Course Code SEP14-MA
  • Duration 2 days
  • Available Formats Classroom

The Symantec Endpoint Protection 14.x: Manage and Administer course is designed for the network, IT security, and systems administration professional in a Security Operations position tasked with the day-to-day operation of the SEPM management console. The class covers configuring sever-client communication, domains, groups, and locations and Active Directory integration. You also learn how Symantec Endpoint Protection uses LiveUpdate servers and Group Update Providers to deliver content to clients. In addition, you learn how to respond to incidents using monitoring and reporting.

Skills Gained

By the completion of this course, you will be able to:

  • Describe how the Symantec Endpoint Protection Manager (SEPM) communicates with clients and make appropriate changes as necessary.
  • Design and create Symantec Endpoint Protection group structures to meet the needs of your organization.
  • Respond to threats using SEPM monitoring and reporting.
  • Analyze the content delivery system (LiveUpdate).
  • Reduce bandwidth consumption using the best method to deliver content updates to clients.
  • Configure Group Update Providers.
  • Create location aware content updates.
  • Use Rapid Release definitions to remediate a virus outbreak.

Who Can Benefit

This course is for IT and system administration professionals who are charged with managing and monitoring Symantec Endpoint Protection endpoints.


You must have working knowledge of advanced computer terminology, including TCP/IP networking terms and Internet terms, and an administrator-level knowledge of Microsoft Windows operating systems.

Course Details


  • Course environment
  • Lab environment

Monitoring and Managing Endpoints

Managing Console Access and Delegating Responsibility

  • Creating administrator accounts
  • Managing administrators and delegating responsibility

Managing Client-to-SEPM Communication

  • Analyzing client-to-SEPM communication
  • Restoring communication between clients and SEPM
  • Verifying clients are online with the SEPM

Managing the Client Architecture and Active Directory Integration

  • Describing the interaction between sites, domains, and groups
  • Managing groups, locations, and policy inheritance
  • Assigning policies to multiple locations
  • Importing Active Directory Organizational Units
  • Controlling access to client user interface settings

Managing Clients and Responding to Threats

  • Identifying and verifying the protection status for all computers
  • Monitoring for health status and anomalies
  • Responding to incidents

Monitoring the Environment and Responding to Threats

  • Monitoring critical log data
  • Identifying new incidents
  • Responding to incidents
  • Proactively respond to incidents

Creating Incident and Health Reports

  • Reporting on your environment’s security status
  • Reporting on the health of your environment

Enforcing Content Updates on Endpoints using the Best Method

Introducing Content Updates using LiveUpdate

  • Describing the LiveUpdate ecosystem
  • Configuring LiveUpdate sources
  • Troubleshooting LiveUpdate
  • Examining the need for an internal LiveUpdate Administration server
  • Describe the high-level steps to configure an internal LiveUpdate server

Analyzing the SEPM Content Delivery System

  • Describing content updates
  • Configuring LiveUpdate on the SEPM and clients
  • Monitoring a LiveUpdate session
  • Managing content on the SEPM
  • Monitoring content distribution for clients

Managing Group Update Providers

  • Identifying the advantages of using group update providers
  • Adding group update providers
  • Adding multiple and explicit group update providers
  • Identifying and monitoring group update providers
  • Examining group update provider health and status

Configuring Location Aware Content Updates

  • Examining location awareness
  • Configuring location aware content updates
  • Monitoring location aware content updates

Managing Certified and Rapid Release Definitions

  • Managing Certified SEPM definitions from Symantec Security Response
  • Managing Certified Windows client definitions from Symantec Security Response
  • Managing Rapid Release definitions from Symantec Security Response
  • Managing Certified and Rapid Release definitions from Symantec Security Response for Mac and Linux clients
  • Using static definitions in scripts to download content

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

So far I have been very pleased with the quality and the content of the instruction. This is my second course.

The course was informative and easy to follow, but only skims the surface of the AWS services and usages.

The class was informative, yet the remote platform could use some refinement for smoother student experience.

Excellent foundation course. Michael was a very good instructor. Looking forward to doing the Practitioner course on Doors 9.7.

Learnt new things on AWS DEVOPS side from Tutor Ryan. Happy that he was able to assist on our questions.

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There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.

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