Administration Training Courses

• Industrial Networking / IoT Topic: Networking | Code: 2848V

  Managing Industrial Networks with Cisco Networking Technologies (IMINS2) 1.3 (Course)

  2848V

  This course includes Cisco Training Exclusives In this lab-intensive course, you will learn how to implement and troubleshoot the most common industry standard protocols while leveraging best...

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• Contact Center Topic: Networking | Code: 6550

  Cisco Unified Contact Center Enterprise Administration (UCCE-A) (Course)

  6550

  UCCE-A - Cisco Unified Contact Center Enterprise Administration v11.5 is a 5-day instructor-led course that prepares learners to administer the Cisco Unified CCE v11.5 solution. This course will...

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• Contact Center Topic: Networking | Code: 6551

  UCCE-AA 11.5Cisco Unified Contact Center Enterprise Administration Advanced (Course)

  6551

  UCCE-AA - Cisco Unified Contact Center Enterprise Advanced Administration v11.5 is a 5-day instructor-led course that prepares learners to implement more advanced functions and options in the Cisco...

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• Firewall, VPN, Intrusion Prevention, and AMP Topic: Security | Code: 4996

  Implementing Cisco Cybersecurity Operations (SECOPS) v1.0 (Course)

  4996

  This course includes Cisco Training ExclusivesToday's organizations are challenged with rapidly detecting cybersecurity breaches and effectively responding to security incidents. Teams of people in...

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• Unified Communications Manager Topic: Administration | Code: AAUCMF

  Cisco - AAUCMF v11.5 - Advanced Administration for Unified Communications Manager and Fe (Course)

  AAUCMF

  After completion of this course, students will be able to... Describe CUCM signaling to phones, gateways, and media resources (H.323, SIP, SCCP) Configure inbound and outbound call routing in a...

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• Contact Center Topic: Administration | Code: APCCE

  Cisco - APCCE 11 - Administering Packaged Contact Center Enterprise (APCCE) (Course)

  APCCE

  After successfully completing this class, students will be able to perform the tasks associated with the adds, moves and changes and reporting within the contact center, and in addition take a complex...

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• Contact Center Topic: Administration | Code: AUCCE 1

  Cisco - AUCCE 1 - Administering Unified Contact Center Enterprise Part 1 (AUCCE 1) (Course)

  AUCCE 1

  Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified CCEsolution from a component functional level....

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• Contact Center Topic: Administration | Code: AUCCE 2

  Cisco - AUCCE 2 - Administering Unified Contact Center Enterprise Part 2 (AUCCE 2) (Course)

  AUCCE 2

  Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add/move/change of the ACD/PBX (agent/skill) environment of UCCE....

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• Cisco Topic: Networking | Code: ACUCM W. AUC 12.5

  ACUCM w/AUC - Administering Cisco UC Manager and Unity Connection (Course)

  ACUCM W. AUC 12.5

  Describe the Cisco Unified Communications Manager network, service, and features Understand the importance of and configuration of redundancy and high availability in the enterprise network Describe...

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• Entry and Associate Level Security Topic: Security | Code: CBROPS

  CBROPS - Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS) (Course)

  CBROPS

  After taking this course, you should be able to: Explain how a Security Operations Center (SOC) operates and describe the different types of services that are performed from a Tier 1 SOC analysts...

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• Digital Learning Library Topic: Administration | Code: DTSIP

  Cisco - DTSIP - SIP Trunk Operations (DTSIP) (Course)

  DTSIP

  After this course, students will be able to: Examine and understand the purpose of SIP requests, responses, and SDP Configure SIP trunks and SIP Profiles on Cisco Unified Communication Manager (CUCM)...

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• Contact Center Topic: Networking | Code: CCEA

  CCEA - Administering Cisco Contact Center Enterprise (Course)

  CCEA

  Upon completing this course, students will be able to meet these objectives: Navigate CCE configuration and scripting tools. Configure a Dialed Number, Call Type, and Media Routing Domain. Build a...

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• Contact Center Topic: Networking | Code: CCEAA

  CCEAA - Cisco Contact Center Enterprise Advanced Administration (Course)

  CCEAA

  Upon completing this course, students will be able to meet these objectives: Describe the components, protocols, and call flow of PCCE by referencing the discovery platform to prepare for further...

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• Wireless Networking Topic: Networking | Code: CWNA

  Cisco - CWNA - Certified Wireless Network Administrator (Course)

  CWNA

  What You?ll Learn attending the Enterprise Wi-Fi Administration course: Background and roles of Wi-Fi governing bodies, including the IEEE and Wi-Fi Alliance Radiofrequency properties and behaviors...

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• Application Centric Infrastructure Topic: Administration | Code: ACIOPS v3.1

  Cisco - ACI Operations and Troubleshooting v3.1 (Course)

  ACIOPS v3.1

  The Cisco ACI Operations and Troubleshooting (ACIOPS v3.1) is a five (5) day course that reviews topics that are covered extensively in the Data Center Application Centric Infrastructure Fundamentals...

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