Administration Training Courses

• Firewall, VPN, Intrusion Prevention, and AMP Topic: Security | Code: 4996

  Implementing Cisco Cybersecurity Operations (SECOPS) v1.0 (Course)

  4996

  This course includes Cisco Training ExclusivesToday's organizations are challenged with rapidly detecting cybersecurity breaches and effectively responding to security incidents. Teams of people in...

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• Messaging Gateway Topic: Security | Code: MG10-5-ADMIN

  Cisco - Symantec Messaging Gateway 10.5: Administration (Course)

  MG10-5-ADMIN

  The Symantec Messaging Gateway 10.5: Administration course is designed to provide you with the fundamental knowledge to configure and administer the Symantec Messaging Gateway. This three-day,...

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• Contact Center Topic: Administration | Code: AUCCE 2

  Cisco - AUCCE 2 - Administering Unified Contact Center Enterprise Part 2 (AUCCE 2) (Course)

  AUCCE 2

  Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add/move/change of the ACD/PBX (agent/skill) environment of UCCE....

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• Contact Center Topic: Administration | Code: AUCCE 1

  Cisco - AUCCE 1 - Administering Unified Contact Center Enterprise Part 1 (AUCCE 1) (Course)

  AUCCE 1

  Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified CCEsolution from a component functional level....

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• Contact Center Topic: Administration | Code: APCCE

  Cisco - APCCE 11 - Administering Packaged Contact Center Enterprise (APCCE) (Course)

  APCCE

  After successfully completing this class, students will be able to perform the tasks associated with the adds, moves and changes and reporting within the contact center, and in addition take a complex...

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• Contact Center Topic: Networking | Code: 6551

  UCCE-AA 11.5Cisco Unified Contact Center Enterprise Administration Advanced (Course)

  6551

  UCCE-AA - Cisco Unified Contact Center Enterprise Advanced Administration v11.5 is a 5-day instructor-led course that prepares learners to implement more advanced functions and options in the Cisco...

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• Contact Center Topic: Networking | Code: 6550

  Cisco Unified Contact Center Enterprise Administration (UCCE-A) (Course)

  6550

  UCCE-A - Cisco Unified Contact Center Enterprise Administration v11.5 is a 5-day instructor-led course that prepares learners to administer the Cisco Unified CCE v11.5 solution. This course will...

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• Unified Communications Manager Topic: Administration | Code: AAUCMF

  Cisco - AAUCMF v12.5 - Advanced Administration for Unified Communications Manager and Features (AAUCMF) (Course)

  AAUCMF

  Describe CUCM signaling to phones, gateways, and media resources (H.323, SIP, SCCP) Configure inbound and outbound call routing in a multisite environment with overlapping DNs Configure intersite...

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• Industrial Networking / IoT Topic: Networking | Code: 2848V

  Managing Industrial Networks with Cisco Networking Technologies (IMINS2) 1.3 (Course)

  2848V

  This course includes Cisco Training Exclusives In this lab-intensive course, you will learn how to implement and troubleshoot the most common industry standard protocols while leveraging best...

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• Entry and Associate Level Routing and Switching Topic: Security | Code: SECOPS 1.0

  Understanding Cisco Cybersecurity Operations (Course)

  SECOPS 1.0

  This is an Associate-level self-study technical course in the curriculum for the CCNA Cyber Ops certification. This course allows learners to understand how a Security Operations Center (SOC)...

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• Entry and Associate Level Security Topic: Security | Code: CBROPS

  CBROPS - Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS) (Course)

  CBROPS

  After taking this course, you should be able to: Explain how a Security Operations Center (SOC) operates and describe the different types of services that are performed from a Tier 1 SOC analyst?s...

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• Application Centric Infrastructure Topic: Networking | Code: DCACIO

  Cisco Application Centric Infrastructure Operations and Troubleshooting (Course)

  DCACIO

  The Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v4.1 course shows you how to manage, monitor, and troubleshoot Cisco Nexus 9000 Series Switches in...

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• Application Centric Infrastructure Topic: Administration | Code: ACIOPS v3.1

  Cisco - ACI Operations and Troubleshooting v3.1 (Course)

  ACIOPS v3.1

  The Cisco ACI Operations and Troubleshooting (ACIOPS v3.1) is a five (5) day course that reviews topics that are covered extensively in the Data Center Application Centric Infrastructure Fundamentals...

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• Contact Center Topic: Networking | Code: CCEAA

  CCEAA - Cisco Contact Center Enterprise Advanced Administration (Course)

  CCEAA

  Upon completing this course, students will be able to meet these objectives: Describe the components, protocols, and call flow of PCCE by referencing the discovery platform to prepare for further...

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• Contact Center Topic: Networking | Code: CCEA

  CCEA - Administering Cisco Contact Center Enterprise (Course)

  CCEA

  Upon completing this course, students will be able to meet these objectives: Navigate CCE configuration and scripting tools. Configure a Dialed Number, Call Type, and Media Routing Domain. Build a...

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