The NetBackup 8.2: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools and troubleshooting methodologies. It enables students to learn how to resolve issues related to the NetBackup database, devices, media, disk, cloud, OST, deduplication, and virtualization. In addition, students study the functions of key NetBackup processes and learn how to enable, view, and manage the associated logs.
After completing this course, you will be able to:
Identify the NetBackup interfaces and tools commonly used to gather information about problems.
Manage debug log settings, including log retention and rollover.
Prepare and gather debug logs for sending to Veritas Support.
Troubleshoot ECA and CRL issues.
Describe the methodology to troubleshoot common installation issues.
Explain the new VxUpdate error codes and their corresponding resolution.
Describe the use and features of the Logging Assistant.
State and resolve common NetBackup Web UI access issues.
Explain Agentless VM recovery for VMware backups.
Troubleshoot common issues.
Describe the methodology to troubleshoot the NetBackup Cloud storage configuration issues.
Describe the methodology to troubleshoot the OST plugin backup logging.
Use tools to maintain and troubleshoot NetBackup deduplication.
Troubleshoot common VMware and Hyper-V backup and recovery issues.
Describe how NBU integrates with RHV.
Maintain configuration and troubleshoot Storage Lifecycle Policies and Auto Image Replication.
Extract relevant data from legacy logs, and use the vxlogview command to format data from raw unified logs.
Recognize common debug logs messages and search terms related to various failed backup job.
Work with commands to run, maintain, and troubleshoot the databases.
Who Can Benefit
This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.
Students should be familiar with general network and storage concepts, and administration and configuration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration, and operation. These prerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job experience.
This course includes practical hands-on lab exercises to pply your new skills in a virtual NetBackup domain. At the start of class students will choose between Windows-based or Linux-based NetBackup servers to perform lab exercises.
Troubleshooting Methods and Tools
Troubleshooting situations and methodology
Gathering symptoms and information
Additional troubleshooting resources
Exercise A: Introduction to the lab environment
Exercise B: Navigating in the NetBackup (8.2) Administration Console
Exercise C: Viewing the NetBackup configuration
Exercise D: Testing backup and restore operations
Exercise E: Viewing common NetBackup problem information sources and collection tools
NetBackup Process Flow
Core process functions
Backup process flow
Tape restore process flow
Disk restore process flow
Viewing process flow information
Exercise A: Tracing backup process flow – to tapebased storage
Exercise B: Tracing backup process flow - to disk-based storage
Exercise C: Tracing restore process flow
Exercise D: Tracing process flow for a failed job
Preparing to gather debug logs
Enabling debug logs
Performing log management
Capturing debug logs
Exercise A: Enabling debug logs
Exercise B: Setting the logging levels
Exercise C: Enabling legacy logging
Exercise D: Running manual backups
Exercise E: Collecting logs and copying them to the file share
Troubleshooting Communication Issues
NetBackup Secure Communications
Support for External Certificates
Working with Certificate Revocation Lists
Troubleshooting NetBackup Installation and Upgrade Issues
NetBackup 8.2 Installation Updates and Troubleshooting
Working with and Troubleshooting VxUpdate
Working with the Logging Assistant
Exercise A: Troubleshooting Master server upgrade issue
Exercise B: Working with VxUpdate
Troubleshooting NetBackup WebUI
NetBackup Web user interface: Synopsis
NetBackup Web user interface and RBAC
Troubleshooting NetBackup Web user interface
Agentless Recovery for VMware backups
Exercise A: Accessing the NetBackup web interface - problem scenario 1
Exercise B: Accessing the NetBackup web interface - problem scenario 2
Exercise C: Creating a custom role
Exercise D: Editing user access rules
Exercise E: Creating an object group
Exercise F: Limiting role permissions to specific objects
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
Does the course schedule include a Lunchbreak?
Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.
How can someone reach me during class?
If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
Does ExitCertified deliver group training?
Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
ExitCertified instructors have an average of 27 years of practical IT experience. They have also served as consultants for an average of 15 years. To stay up to date, instructors will at least spend 25 percent of their time learning new emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact email@example.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
ExitCertified provided a very organized way to learn and provided materials to follow along.
Easy to use and exactly what I was looking for. Value for money was exceptional.
Thank Tech Data for sponsoring this course you really take care of your partners.
The class covered the concepts needed for the AWS Cloud Practitioner Certification.
ExitCertified provided great learning material and the instructor was great.