When does class start/end?
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of the VMware Workspace ONE® UEM (Unified Endpoint Management) platform. Troubleshooting is the backbone of service maintenance and management. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function—in turn optimizing service and software health management.
By the end of the course, you should be able to meet the following objectives:
Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants
This course requires completion of the following course:
Course Introduction
Fundamentals of Workspace ONE UEM Troubleshooting
Workspace ONE UEM Console Troubleshooting
Workspace ONE UEM Enterprise Integration Troubleshooting
Workspace ONE UEM Endpoint Troubleshooting
Workspace ONE UEM Email Troubleshooting
Workspace ONE UEM Application Troubleshooting
Workspace ONE UEM Content Troubleshooting
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.
If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
We have training locations across the United States and Canada. View a full list of classroom training locations.
At ExitCertified we offer training that is Instructor-Led, Online, Virtual and Self-Paced.
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.
it had already been recommended to me before but due to lack of time and I didn't dare decision, I definitely regret taking classes earlier with TechData.
I felt as if I was able to learn and retain a lot within just 3 days of training
Great instructor and good class material. Labs were helpful and put together very well.
Course material was good. Instructor knew his stuff. The only problem I had was with the delivery of the labs. There were occasional times when the vm would take a long time to load, and some of the labs had typing mistakes that cause confusion.
This is my first class with ExitCertified which was well executed in my opinion.
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There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.