In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of the VMware Workspace ONE® UEM (Unified Endpoint Management) platform. Troubleshooting is the backbone of service maintenance and management. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function—in turn optimizing service and software health management.
By the end of the course, you should be able to meet the following objectives:
Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants
This course requires completion of the following course:
Course Introduction
Fundamentals of Workspace ONE UEM Troubleshooting
Workspace ONE UEM Console Troubleshooting
Workspace ONE UEM Enterprise Integration Troubleshooting
Workspace ONE UEM Endpoint Troubleshooting
Workspace ONE UEM Email Troubleshooting
Workspace ONE UEM Application Troubleshooting
Workspace ONE UEM Content Troubleshooting
A comprehensive listing of ExitCertified courses can be found here. You can register directly for the required course/location when you select "register". If you have any questions or prefer to speak with an ExitCertified education consultant directly, please submit your query here. A representative will contact you shortly.
You can pay at the time of registration using credit card (Mastercard/Visa/American Express) cheque or PO.
ExitCertified accepts training credits for:
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.
If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.
See our Terms and Conditions page for all Training Partner Types Here.
If you have any specific questions about substitutions or cancellations, simply contact us.
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
The course for Cognos Enterprise Admin was wonderful! Learned a lot and have started applying what was learned. Thanks.
Great course, the labs were the best part of the course because it helped the material and information really sink in. We did have issues with one of the labs not being correct though
Bill has been outstanding instructor. He has right balance of knowledge and skills to navigate this entire process in a timely manner. Thanks a lot Bill.
Your team appears to be VERY experienced and can present and discuss ALL topics. I am very pleased with my learning experience with ExitCertified. Thank you!
Thank you for training on AWS development. Course was good and encouraging but labs need to be improved and provide more information and ask students to more work than provide solutions.
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There are currently no scheduled dates for this course. If you are interested in this course, request a course date with the links above. We can also contact you when the course is scheduled in your area.