This hands-on training, equivalent to 3 days of training, provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon® 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting VMware Horizon® Connection Server™, VMware Unified Access Gateway™, protocols, connections, and certificates.
By the end of the course, you should be able to meet the following objectives:
Discuss Horizon Connection Server advanced configurations
List troubleshooting techniques for Horizon Connection Server common issues
Interpret Horizon 8 Connection Server logs
Identify Unified Access Gateway configuration and certificate issues
List troubleshooting steps for Unified Access Gateway common issues
Describe BLAST configuration verification using logs and settings
Describe BLAST optimization recommendations for different use cases
Describe Horizon 8 Connections and how to troubleshoot related issues
Describe Horizon 8 certificates
List troubleshooting steps for common issues with Horizon 8 certificates
Leverage Horizon infrastructure troubleshooting steps to resolve issues
Who Can Benefit
This course requires completion of one of the following:
VMware Horizon 8: Deploy and Manage
VMware Horizon 7: Install, Configure, Manage
Introduction and course logistics
Horizon Connection Server Troubleshooting
Discuss Horizon Connection Server general troubleshooting techniques
Identity Horizon Connection Server common issues through logs
Describe AD LDS replication
Discuss Horizon Connection Server replication common issues
Review and Interpret Horizon Connection Server logs
Compare successful and unsuccessful logs from everyday infrastructure administration tasks
Unified Access Gateway Troubleshooting
List and identify common Unified Access Gateway deployment issues
Monitor the Unified Access Gateway deployment to identify health and issues
Identify and troubleshoot Unified Access Gateway certificate issues
Monitor, test, and troubleshoot network problems
Discuss general Unified Access Gateway troubleshooting processes
BLAST Configuration Verification
Discuss BLAST Codecs and Encoder Switch settings.
Describe how to verify BLAST configuration using logs and settings
List general BLAST optimization recommendations
Summarize BLAST tuning recommendations that apply to WAN connections
Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
Describe recommended tuning options to increase display protocol quality for all use cases and applications.
VMware Horizon Connections Troubleshooting
Explain Horizon connections
Describe the role of Primary and Secondary protocols in Horizon connections
Describe HTML client access connections
Describe Horizon connections load balancing
Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values
Identify troubleshooting steps for failing Horizon load balancer connections
List troubleshooting steps for Horizon connections
VMware Horizon Certificates Troubleshooting
List Horizon certificate functions
Describe Horizon certificates scenarios.
Discuss potential challenges related to certificates in Horizon
Describe the troubleshooting approach to Horizon certificate issues
VMware Horizon Challenge Lab
Leverage Horizon infrastructure troubleshooting steps to resolve issues
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
Does the course schedule include a Lunchbreak?
Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.
How can someone reach me during class?
If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
Does ExitCertified deliver group training?
Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
ExitCertified instructors have an average of 27 years of practical IT experience. They have also served as consultants for an average of 15 years. To stay up to date, instructors will at least spend 25 percent of their time learning new emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact Edu_customerexperience@techdata.com
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
The technical data in the AWS Solutions Architect course was very thorough.
Topics, material and specially instructor (Graham Godfrey) was beyond my expectations.
Great company -- easy to sign up and very organized. Loved my teacher and class overall.
The exit certified aws course provided a good introduction to the tools available on aws.
Some Labs are very good but some steps it ask to update but its already updated, but overall its very good training.