VMware vSphere: Troubleshooting Workshop [V6.7]

  • Tuition USD $4,625
  • Reviews star_rate star_rate star_rate star_rate star_half 850 Ratings
  • Course Code EDU-VTSW67
  • Duration 5 days
  • Available Formats Classroom

This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, VMware vRealize® Log lnsight™, and other tools to analyze and solve problems.This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, VMware vRealize® Log lnsight™, and other tools to analyze and solve problems.
 
Course Objectives
By the end of the course, you should be able to meet the following objectives:

  • Use vSphere Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
  • Introduce troubleshooting principles and procedures
  • Use VMware vSphere® Command-Line Interface to diagnose and resolve problems in the vSphere environment
  • Troubleshoot networking problems and recover from these problems
  • Analyze storage failure scenarios and resolve the problems
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes
  • Diagnose common VMware vSphere® High Availability problems and provide solutions
  • Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®), and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
  • Troubleshoot VMware vCenter Server® problems
  • Identify VMware ESXi™ host problems, analyze failure scenarios, and correct them
  • Troubleshoot faulty virtual machines, including installation problems, snapshot problems, and connection problems
 
Target Audience
  • System administrators
  • System integrators
 
Prerequisites
This course requires completion of one of the following prerequisites:
  • VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
  • VMware vSphere: Fast Track [V6.5]
  • VMware vSphere: Install, Configure, Manage [V6.7]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server
Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].
 
Certifications
This course prepares you for the following certification:
  • VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
 
Product Alignment
  • ESXi 6.7
  • vCenter Server 6.7
Course Modules
 
1 Course Introduction
  • Introductions and course logistics
  • Course objectives
 
2 Introduction to Troubleshooting
  • Identify the effects of a system problem
  • Define the scope of troubleshooting
  • Use a structured approach
  • Discuss the principles of troubleshooting
  • Follow a logical troubleshooting procedure
  • Examine examples of troubleshooting
 
3 Troubleshooting Tools
  • Use command-line tools to identify and troubleshoot problems
  • Use vSphere CLI
  • Find and interpret important log files
  • Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis
 
4 Networking
  • Identify the symptoms of network-related problems
  • Analyze and resolve standard switch and distributed switch problems
  • Analyze virtual machine connectivity problems and fix them
  • Examine common management network connectivity problems and restore configurations
  • Identify and prevent potential problems
 
5 Storage
  • Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
  • Analyze storage-related logs
  • Analyze hardware malfunction and software misconfiguration scenarios
  • Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
  • Analyze possible causes, recover from faulty conditions, and restore storage visibility
 
6 vSphere Clusters
  • Identify and recover from problems related to vSphere HA
  • Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
  • Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
  • Examine vSphere cluster failure scenarios and possible solutions
 
7 Virtual Machines
  • Analyze and resolve common virtual machine snapshot problems
  • Identify possible causes and resolve virtual machine power-on problems
  • Troubleshoot virtual machine connection state problems
  • Resolve problems seen during VMware Tools™ installations
  • Examine failure scenarios and provide solutions
 
8 vCenter Server and ESXi
  • Describe the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
  • Identify and resolve authentication problems
  • Troubleshoot VMware Certificate Authority and certificate problems
  • Analyze and fix problems with vCenter Server services
  • Analyze and fix vCenter Server database problems
  • Identify VMware vCenter Server® High Availability problems
  • Examine ESXi host and vCenter Server failure scenarios and resolve the problems

Who Can Benefit

  • System administrators
  • System integrators

Course Details

1 Course Introduction

  • Introductions and course logistics
  • Course objectives

2 Introduction to Troubleshooting

  • Identify the effects of a system problem
  • Define the scope of troubleshooting
  • Use a structured approach
  • Discuss the principles of troubleshooting
  • Follow a logical troubleshooting procedure
  • Examine examples of troubleshooting

3 Troubleshooting Tools

  • Use command-line tools to identify and troubleshoot problems
  • Use vSphere CLI
  • Find and interpret important log files
  • Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis

4 Networking

  • Identify the symptoms of network-related problems
  • Analyze and resolve standard switch and distributed switch problems
  • Analyze virtual machine connectivity problems and fix them
  • Examine common management network connectivity problems and restore configurations
  • Identify and prevent potential problems

5 Storage

  • Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
  • Analyze storage-related logs
  • Analyze hardware malfunction and software misconfiguration scenarios
  • Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
  • Analyze possible causes, recover from faulty conditions, and restore storage visibility

6 vSphere Clusters

  • Identify and recover from problems related to vSphere HA
  • Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
  • Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
  • Examine vSphere cluster failure scenarios and possible solutions

7 Virtual Machines

  • Analyze and resolve common virtual machine snapshot problems
  • Identify possible causes and resolve virtual machine power-on problems
  • Troubleshoot virtual machine connection state problems
  • Resolve problems seen during VMware Tools™ installations
  • Examine failure scenarios and provide solutions

8 vCenter Server and ESXi

  • Describe the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
  • Identify and resolve authentication problems
  • Troubleshoot VMware Certificate Authority and certificate problems
  • Analyze and fix problems with vCenter Server services
  • Analyze and fix vCenter Server database problems
  • Identify VMware vCenter Server® High Availability problems
  • Examine ESXi host and vCenter Server failure scenarios and resolve the problems

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Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

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Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

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