OS X Server and Support Essentials 10.11 Combined (El Capitan 101 and 201)

Course Details
Code: APL-MAC301-110
Tuition (USD): $3,795.00 • Classroom (5 days)

The El Capitan 10.11 Bootcamp is a combined delivery of the Apple authorized El Capitan 101 and El Capitan 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing and authentication. Tools for efficiently managing and deploying OS X and software updates are also covered. For Students Enrolled in a Virtual Class:
Each student will need a setup with two (2) devices in order to take the class virtually. One device may be a Mac or iPad, while the other must be a Mac with the correct software (and version) being taught in the course already installed. This setup will allow virtual students to view the presentation on one computer and complete support exercises on the other one.
 

Skills Gained

Upon completion of the OS X Server Essentials 10.11 (El Capitan 201) course, students will be able to:

  • The troubleshooting process and how to become more efficient with available tools and resources
  • Mac OS X v10.11 features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification
  • The features of Server 5 for OS X
  • How to configure essential services on Server for OS X
  • How to use Server for OS X tools to monitor and troubleshoot services
  • Effective use of Server for OS X to manage a small network of Macintosh computers and users
  • How to manage access to files and services

Who Can Benefit

This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X - such as teachers and technology specialists who manage classroom networks or computer labs.
 

Prerequisites

  • Basic OS X knowledge
  • Basic troubleshooting experience
  • Experience with OS X in a network environment

Course Details

Part 1: Installation and Configuration

  • Install OS X El Capitan
  • Setup and Configuration
  • OS X Recovery
  • OS X Software Updates
Part 2: User Accounts
  • User Accounts
  • User Home Folders
  • System Security
  • Keychain Management
Part 3: File Systems
  • File Systems and Storage
  • FileVault
  • Permissions and Sharing
  • File System Troubleshooting
Part 4: Data Management
  • Hidden Items, Shortcuts, and File Archives
  • System Resources
  • Metadata and Spotlight
  • Time Machine
Part 5: Applications and Processes
  • Application Installation
  • Document Management
  • Application Management and Troubleshooting
Part 6: Network Configuration
  • Network Essentials
  • Advanced Network Configuration
  • Network Troubleshooting
Part 7: Network Services
  • Network Services
  • Host Sharing and Personal Firewall
Part 8: System Management
  • Peripherals and Drivers
  • Print and Scan
  • System Troubleshooting
Part 9: Configuring and Monitoring OS X Server
  • Installing OS X Server
  • Providing DNS Records
  • Exploring the Server App
  • Configuring SSL Certificates
  • Using Status and Notifications
  • Backing Up OS X Server
Part 10: Configuring Accounts
  • Managing Local Users
  • Configuring Open Directory Services
  • Managing Local Network Accounts
Part 11: Managing Devices with Configuration Profiles
  • Configuring OS X Server to Provide Device Management
  • Managing with Profile Manager
Part 12: Sharing Files
  • Configuring the File Sharing Service
  • Defining File Access
Part 13: Implementing Deployment Solutions
  • Leveraging NetInstall
  • Caching Content from Apple
  • Implementing the Software Update Service
Part 14: Providing Network Services
  • Offering Time Machine Network Backup
  • Providing Security via the VPN Service
  • Providing DHCP
  • Hosting Websites
Part 15: Using Collaborative Services
  • Providing Mail Service
  • Configuring the Wiki Service
  • Implementing the Calendar Service
  • Managing the Contacts Service
  • Providing the Messages Service